Senior Revenue & Billing Analyst — Public Utilities

City of Hollywood, FL; Florida; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Low-cost health insurance

4-Day Work Week

Wellness program

Job summary

The City of Hollywood, FL is seeking a Public Utilities Financial Analyst to manage revenue analyses, auditing and customer billing issues within the Public Utilities Department. The role directs staff and supports daily operations and future planning.

Ideal candidates have a bachelor’s degree in business or public administration and at least two years in government finance or utility billing, with Tyler/MUNIS experience preferred. Strong customer service and analytical skills are essential.

Qualifications

• Bachelor’s degree in business administration, Public Administration, or a related field.
• Two years of experience in government finance, accounting, and/or utility billing.
• Two years of experience with Tyler/MUNIS utility billing system is preferred.
• Five years of government finance, accounting, and/or utility billing is preferred.

Responsibilities

• Prepare and control the utility billing operating budget.
• Review billing adjustments and reports.
• Coordinate with finance staff on revenue reporting and AML work products.
• Assist with researching and resolving complex billing issues.
• Interact with customers to address billing issues and revenue collection.

Skills

Customer service

Spreadsheets

Billing systems

Communication

Education

Bachelor’s degree in business administration or public administration or related

Tools

Tyler/MUNIS

Job description

The City of Hollywood, FL is seeking a Public Utilities Financial Analyst to manage revenue analyses, auditing and customer billing issues within the Public Utilities Department. The role directs staff and supports daily operations and future planning.

Ideal candidates have a bachelor’s degree in business or public administration and at least two years in government finance or utility billing, with Tyler/MUNIS experience preferred. Strong customer service and analytical skills are essential.