Strategic Travel Sales Manager

Highgate; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer 


Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate Hotels in Downtown Miami is seeking a Business Travel Sales Manager to effectively solicit and manage accounts in key market segments, driving hotel revenues.

This role requires developing a full knowledge of hotel operations, sales policies, and leveraging the property’s sales tools to build accounts and reports; strong communication and multitasking are essential for success in a fast-paced luxury property environment.

Qualifications

• College course work in related field helpful.
• At least 2 years sales experience in a hotel or a related field preferred.
• High School diploma or equivalent required.

Responsibilities

• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
• Conduct Outside sales calls 2-3 days per week
• Business development
• Meet or exceed set goals.
• Operate the Sales Department within established sales expense budget.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Meet and greet onsite contacts.
• Abide by Prime Selling Time (PST).
• Develop networking opportunities through active participation in community and professional associations, activities and events.

Job description

Highgate Hotels in Downtown Miami is seeking a Business Travel Sales Manager to effectively solicit and manage accounts in key market segments, driving hotel revenues.

This role requires developing a full knowledge of hotel operations, sales policies, and leveraging the property’s sales tools to build accounts and reports; strong communication and multitasking are essential for success in a fast-paced luxury property environment.