Strategic Travel & Expense Analyst (SAP Concur)

Cornerstone Building Brands; Cary (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Tuition reimbursement

Job summary

Cornerstone Building Brands, headquartered in Cary, NC, is seeking a Sr Travel & Expense Program Analyst to manage the SAP Concur platform and corporate card program, ensuring policy compliance and efficient expense processing across Finance and IT. The role partners with Treasury, Sourcing and Accounting to optimize controls and savings.

The ideal candidate brings 5+ years in travel and expense administration, strong data analytics, and experience with enterprise expense-management systems.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Supply Chain or a related discipline, or an equivalent combination of education and relevant professional experience.
• At least 5 years of experience in travel and expense administration, corporate card administration, accounts payable, finance operations, expense auditing or a related field.
• Experience administering or supporting an enterprise expense-management platform; SAP Concur experience strongly preferred.
• Experience reviewing financial transactions for policy compliance and resolving exceptions.
• Experience analyzing financial or transactional data and preparing reports.
• Demonstrated ability to provide responsive customer support to employees and leaders.

Responsibilities

• Administer day-to-day operations of the SAP Concur expense management platform, including expense configurations, workflows, receipt requirements and approval processes.
• Implement approved policy, process and system changes and support testing and deployment of enhancements.
• Maintain program procedures, user guidance and related documentation.
• Partner with IT and system providers to troubleshoot platform issues and support system integrations and improvements.
• Administer corporate American Express card eligibility, issuance, account maintenance and related workflows in accordance with established Accounting and Finance policies.
• Support virtual payment processes and coordinate resolution of cardholder, transaction and provider issues with Treasury, Finance and external providers.
• Monitor outstanding and unsubmitted corporate card transactions and facilitate timely resolution.
• Maintain appropriate documentation and controls related to card administration and payment processes.
• Serve as a primary resource for employees and leaders regarding expense reporting, corporate cards and travel and expense processes.
• Provide training, job aids and guidance on SAP Concur, expense procedures and appropriate purchasing and payment channels.
• Investigate and resolve employee inquiries, system issues and expense discrepancies.
• Identify recurring employee pain points and recommend improvements that simplify the user experience while maintaining appropriate controls.
• Conduct risk-based reviews of expense reports, card transactions and exceptions for compliance with applicable Company policies.
• Use automated controls and reporting to identify unusual transactions, recurring exceptions and potential compliance risks.
• Document exceptions and monitor corrective actions through resolution.
• Escalate significant or recurring compliance issues through established channels.
• Help maintain appropriate separation between transaction approval responsibilities and independent compliance or audit activities.
• Partner with Accounting and Strategic Sourcing to maintain guidance regarding appropriate purchasing and payment channels for non-travel expenditures.
• Help employees identify appropriate purchasing methods when corporate cards or travel and expense systems are not the approved channel.
• Monitor exception activity to identify recurring purchasing behaviors that may indicate opportunities for improved sourcing, contracting or purchasing solutions.
• Prepare recurring reporting on expense activity, card usage, outstanding reconciliations, policy exceptions and other key program indicators.
• Analyze transaction and spend data to identify trends, control risks, savings opportunities and process improvements.
• Recommend enhancements to workflows, controls, employee communications and system functionality.
• Support cross-functional initiatives related to travel and expense, corporate cards, purchasing channels and expense-management processes.

Skills

Expense management

SAP Concur

Corporate card

Policy compliance

Data analysis

Excel

Education

Bachelor's degree in Accounting/Finance or related

Tools

SAP Concur

American Express

Job description

Cornerstone Building Brands, headquartered in Cary, NC, is seeking a Sr Travel & Expense Program Analyst to manage the SAP Concur platform and corporate card program, ensuring policy compliance and efficient expense processing across Finance and IT. The role partners with Treasury, Sourcing and Accounting to optimize controls and savings.

The ideal candidate brings 5+ years in travel and expense administration, strong data analytics, and experience with enterprise expense-management systems.