Strategic Transportation Coordinator

Ruan Transportation Management Systems; Des Moines (IA); On-site; USD 42,000 - 66,000; Full time

Job summary

Ruan Transportation Management Systems coordinates and manages shipments for a contractual customer, ensuring adherence to service expectations and hours of operations using a core carrier network.

Responsibilities include developing client relationships, monitoring shipments for safety and timeliness, and collaborating across operations to optimize capacity and profitability, with a focus on KPI-driven improvements.

Responsibilities

• Develop and manage the business and service relationship with a contractual customer to meet requirements.
• Coordinate contract shipments via established carrier base to meet customer demands.
• Monitor shipments to ensure safe, timely delivery and regulatory compliance.
• Act as liaison between customer and transportation providers and respond to inquiries promptly and accurately.
• Build relationships with teammates and operations to leverage capacity and profitability.
• Pursue carriers to support customer needs with equipment types and service areas.
• Create and analyze KPI reporting on operational efficiency and improvement.
• Perform other duties and special projects as required.

Job description

Ruan Transportation Management Systems coordinates and manages shipments for a contractual customer, ensuring adherence to service expectations and hours of operations using a core carrier network.

Responsibilities include developing client relationships, monitoring shipments for safety and timeliness, and collaborating across operations to optimize capacity and profitability, with a focus on KPI-driven improvements.