Strategic Transformation Lead - Supplemental Benefits

Humana Inc; Frankfort (KY); Remote; USD 138,000 - 190,000; Full time

Job summary

Humana Inc. seeks a Lead, Supplemental Benefits Transformation to design and build scalable capabilities across its Medicare Advantage benefits portfolio.

You will drive end-to-end initiatives, partner with enterprise teams and external vendors, and translate regulatory and operational requirements into actionable plans. This remote role requires strong analytical skills, stakeholder management, and a track record of delivering complex, cross-functional programs in healthcare.

Qualifications

• Bachelor’s Degree or equivalent relevant experience.
• 4-5+ years of experience leading product, operations, enterprise transformation, or program delivery initiatives in healthcare or another highly regulated industry.
• Working knowledge of Medicare Advantage, including supplemental benefits, CMS requirements, and/or the annual product lifecycle, with the ability to translate business and/or regulatory requirements into operational plans.
• Demonstrated success designing and implementing processes, operating models, or business capabilities across multiple teams.
• Proven ability to lead complex, cross-functional initiatives from problem definition through implementation, adoption, and measurable results; strong stakeholder management and alignment capabilities.
• Strong analytical and structured problem-solving skills, including the ability to identify patterns, evaluate trade-offs, and translate findings into action.
• Experience creating business deliverables such as playbooks, implementation plans, process designs, or governance routines.
• Strong written and verbal communication skills, with the ability to influence decisions, engage senior stakeholders, and establish accountability without direct authority.
• Ability to work independently, bring structure to ambiguity, anticipate downstream impacts, and drive work through completion.
• Highly collaborative, flexible, team-oriented working style.

Responsibilities

• Lead Cross-Portfolio Transformation across supplemental benefits, vendors, or enterprise functions.
• Coordinate execution across benefit owners, Compliance, Technology, Digital, Marketing, Claims, Operations, Finance, vendors, and other enterprise partners.
• Establish a central point of integration for assigned initiatives and manage progress, risks, and decisions.
• Design and implement shared capabilities to improve efficiency and quality of operations.
• Develop vendor scorecards, SLAs, and governance routines for portfolio-wide improvements.

Skills

Analytical skills

Structured problem-solving

Stakeholder management

Leadership

Communication skills

Education

Bachelor’s Degree or equivalent relevant experience

Tools

Power BI

Job description

Humana Inc. seeks a Lead, Supplemental Benefits Transformation to design and build scalable capabilities across its Medicare Advantage benefits portfolio.

You will drive end-to-end initiatives, partner with enterprise teams and external vendors, and translate regulatory and operational requirements into actionable plans. This remote role requires strong analytical skills, stakeholder management, and a track record of delivering complex, cross-functional programs in healthcare.