Strategic Transformation Lead, Higher Ed Ops

PeopleAdmin, Inc.; Chapel Hill (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

UNC-Chapel Hill is seeking a Transformation Manager to lead university-wide improvement efforts across Operational Excellence. You will steer projects from definition through implementation, collaborating with faculty, staff and students to identify high-impact opportunities and measurable outcomes.

The role emphasizes change management, stakeholder engagement, and data-driven decision making to deliver tangible process improvements across campus.

Qualifications

• Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution

Responsibilities

• Provide leadership and direction for projects that will transform the University’s operations.
• Define project scope through interviews and data analysis, identifying opportunities aligned with priorities.
• Work with faculty, staff, and students to identify high-impact opportunities and scope work.
• Facilitate structured solution design with diverse campus perspectives and plan implementation.
• Oversee project and change management during execution and monitor deliverables.
• Track metrics to measure success and drive tangible improvements.

Skills

Strategic leadership

Project management

Change management

Communication

Facilitation

Data analysis

Stakeholder management

Education

Master’s degree

Bachelor's degree

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

UNC-Chapel Hill is seeking a Transformation Manager to lead university-wide improvement efforts across Operational Excellence. You will steer projects from definition through implementation, collaborating with faculty, staff and students to identify high-impact opportunities and measurable outcomes.

The role emphasizes change management, stakeholder engagement, and data-driven decision making to deliver tangible process improvements across campus.