Strategic Toll Collections Operations Leader

Perdue Brandon Fielder Collins and Mott‚ LLP; Houston (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Perdue Brandon Fielder Collins and Mott, LLP based in Houston, TX is seeking a Senior Toll Collection Operations Manager to lead their toll collections operations. This strategic role involves optimizing workflows, ensuring compliance with laws, and enhancing portfolio performance. The ideal candidate should have 3-10+ years of experience in collections with strong knowledge of tolling practices, leadership capabilities, and analytical skills. If you are motivated to improve recovery rates and operational efficiency, apply today.

Qualifications

• 3–10+ years of experience in collections, ideally in tolling.
• Track record of managing high-volume portfolios and improving recovery rates.
• Understanding of regulatory compliance in collections.

Responsibilities

• Lead toll collections portfolio operations from onboarding to resolution.
• Develop strategies to maximize recovery rates.
• Oversee high-volume workflows including complaints and quality control.
• Ensure compliance with laws and client requirements.
• Analyze portfolio performance and implement improvements.
• Mentor and manage operations staff, establishing performance goals.
• Collaborate with legal teams on disputes and litigation readiness.

Skills

Leadership capabilities

Knowledge of toll and traffic collections

Analytical skills

Client-facing communication

Job description

Perdue Brandon Fielder Collins and Mott, LLP based in Houston, TX is seeking a Senior Toll Collection Operations Manager to lead their toll collections operations. This strategic role involves optimizing workflows, ensuring compliance with laws, and enhancing portfolio performance. The ideal candidate should have 3-10+ years of experience in collections with strong knowledge of tolling practices, leadership capabilities, and analytical skills. If you are motivated to improve recovery rates and operational efficiency, apply today.