Strategic Third-Party Risk & Contracts Coordinator

Fidelity Bank; Hyannis (MA); On-site; USD 28,000 - 32,000; Full time

Job summary

Fidelity Bank is seeking a detail-oriented professional to support its Third-Party Risk Management Program at our Hyannis, MA location. The role coordinates onboarding, ongoing monitoring, and contract processing for third parties, working with SMEs, TPROs, and Risk Officers to ensure timely reviews and compliance.

The ideal candidate will have at least an associate degree, a year of banking experience, and knowledge of third-party risk practices, with strong organizational and communication

Qualifications

• Minimum Associates Degree required. Bachelor’s Degree preferred.
• Minimum one year banking experience required.
• Knowledge of third-party risk management best practices, laws, regulation, and industry guidance or willingness to learn.
• Must have cyber security awareness to protect the digital environment, the Bank, and customers.

Responsibilities

• Review, update and maintain documentation surrounding third party risk management processes and procedures.
• Coordinate the onboarding of third parties, relationship changes, ongoing monitoring and the periodic reviews performed based on risk level.
• Serve as a liaison to the Bank's Third-Party Risk Management Officer, SMEs, and TPROs in obtaining needed information from the third-party and business lines.
• Perform administrative functions in the Bank’s third-party risk management and contract management solutions.
• Coordinate Third-Party Risk Review packages for submission to the SMEs and TPROs.
• Maintain the SOC/SSAE reporting process, which includes gathering, coordinating review of, tracking and status reporting.
• Maintain the User Control Considerations/User Entity Controls/Recommendations process which includes gathering, coordinating review of, tracking and status reporting.
• Work with Legal Department for review and tracking of vendor contract contents and expiration.
• Coordinate completion and tracking of fully executed contracts working with Vendor Relationships Owners.
• Administer vendor approval packages for submission to the Chief Risk Officer.
• Assist with compilation and maintenance of action items and exceptions tracking.
• Assist with the preparation of Executive Management Committee, IT Governance Committee, and Board Reporting including the Service Level Agreement (SLA) Dashboard, Third-Party Pipeline Reporting, Contract Management Reporting, Third-Party Watch List, and Third-Party Risk Management Updates.
• Assist with gathering information for risk assessments, internal and external audit requests, and examinations.
• Handle special projects as requested.

Skills

Multitasking

Professionalism

Discretion

Cyber security awareness

MS Office proficiency

Education

Associates degree

Bachelor's degree preferred

Tools

Microsoft Office Suite

Database software

Job description

Fidelity Bank is seeking a detail-oriented professional to support its Third-Party Risk Management Program at our Hyannis, MA location. The role coordinates onboarding, ongoing monitoring, and contract processing for third parties, working with SMEs, TPROs, and Risk Officers to ensure timely reviews and compliance.

The ideal candidate will have at least an associate degree, a year of banking experience, and knowledge of third-party risk practices, with strong organizational and communication