Third Party Risk Management Coordinator

Cape Cod Five; Northern (KY); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Cape Cod Five in Hyannis, MA is seeking a banking professional to support the Bank-wide Third-Party Risk Management Program. You will coordinate onboarding of third parties, assist SMEs, and help monitor and review third-party relationships across the enterprise.

The role requires attention to detail, confidentiality, and strong communication, with opportunities to contribute to reporting, contract management, and risk governance in a collaborative bank environment.

Qualifications

• Minimum Associates Degree required; Bachelor’s preferred.
• At least one year of banking experience.
• Knowledge of third-party risk management best practices or willingness to learn.

Responsibilities

• Review and maintain third-party risk management documentation.
• Coordinate onboarding of third parties and ongoing monitoring.
• Serve as liaison with SMEs, TPROs, and vendor contacts.
• Administer contract management and related systems.
• Prepare risk review packages and governance reporting.
• Assist in SOC/SSAE reporting processes and control reviews.
• Support risk assessments, audits, and governance committees.

Skills

Third-Party Risk

Multitasking

Customer Service

Discretion

Cybersecurity Awareness

Education

Associate Degree

Bachelor’s Degree preferred

Tools

Microsoft Office

Database Software

Job description

1500 Iyannough Road
Hyannis, MA 02601, USA

• Pay or shift range: $20 USD to $23.39 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Salary Grade : 12

SUMMARY:

Supports the Bank-wide Third-Party Risk Management Program, which analyzes and manages the risks posed by third-party relationships and is part of the Bank’s overall Enterprise Risk Management Program. Responsible for coordinating the onboarding of third parties, supporting the Third-Party Risk Management Officer, Subject Matter Experts (SMEs), and Third-Party Relationship Owners (TPROs) in the ongoing monitoring and review of third parties, coordinating third-party contract processing and maintaining the contract central file and tracking system.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:

• Review, update and maintain documentation surrounding third party risk management processes and procedures to ensure documentation is current, accurate, and relevant.
• Coordinate the onboarding of third parties, relationship changes, ongoing monitoring and the periodic reviews performed based on risk level.
• Serve as a liaison to the Bank's Third-Party Risk Management Officer, SMEs, and TPROs in obtaining needed information from the third-party and business lines.
• Perform administrative functions in the Bank’s third-party risk management and contract management solutions.
• Coordinate Third-Party Risk Review packages for submission to the SMEs and TPROs.
• Maintain the SOC/SSAE reporting process, which includes gathering, coordinating review of, tracking and status reporting.
• Maintain the User Control Considerations/User Entity Controls/Recommendations process which includes gathering, coordinating review of, tracking and status reporting.
• Work with Legal Department for review and tracking of vendor contract contents and expiration.
• Coordinate completion and tracking of fully executed contracts working with Vendor Relationships Owners.
• Administer vendor approval packages for submission to the Chief Risk Officer.
• Assist with compilation and maintenance of action items and exceptions tracking.
• Assist with the preparation of Executive Management Committee, IT Governance Committee, and Board Reporting including the Service Level Agreement (SLA) Dashboard, Third-Party Pipeline Reporting, Contract Management Reporting, Third-Party Watch List, and Third-Party Risk Management Updates.
• Assist with gathering information for risk assessments, internal and external audit requests, and examinations.
• Handle special projects as requested.

QUALIFICATIONS:

EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)

• Minimum Associates Degree required. Bachelor’s Degree preferred.
• Minimum one year banking experience required.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of third-party risk management best practices, laws, regulation, and industry guidance or willingness to learn.
• Ability to multitask, analyze workflow, and make appropriate priority changes.
• Professionalism; including strong customer service both internally and externally.
• Discretion and ability to maintain confidentiality of work product.
• Must have cyber security awareness to protect the digital environment, the Bank, and customers.

COMPETENCIES:

• Ability to work independently within guidelines while at the same time being a team player.
• Attention to detail with strong organizational and communications skills.
• Ability to develop a positive rapport with internal and external customers.
• Ability to problem solve and make recommendations.
• Proficiency in Microsoft Office Suite that includes Word, Excel, PowerPoint, and database software

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.