Third Party Risk Management Coordinator

Fidelity Cooperative Bank; Hyannis (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Fidelity Cooperative Bank in Hyannis, MA, is seeking a detail-oriented professional to support the bank-wide Third-Party Risk Management Program. You will coordinate onboarding of third parties, assist the Third-Party Risk Management Officer, SMEs, and TPROs in ongoing monitoring and reviews.

This role requires at least an associate degree, preferably a bachelor’s, and a minimum of one year banking experience. Strong organizational skills, discretion, and cybersecurity awareness are essential.

Qualifications

• Minimum one year banking experience required.
• Prior risk management experience preferred.
• Minimum an associate degree; bachelor’s degree preferred.

Responsibilities

• Review, update and maintain documentation surrounding third party risk management processes and procedures to ensure documentation is current, accurate, and relevant.
• Coordinate the onboarding of third parties, relationship changes, ongoing monitoring and the periodic reviews performed based on risk level.
• Serve as a liaison to the Bank's Third-Party Risk Management Officer, SMEs, and TPROs in obtaining needed information from the third-party and business lines.
• Perform administrative functions in the Bank’s third-party risk management and contract management solutions.
• Coordinate Third-Party Risk Review packages for submission to the SMEs and TPROs.
• Maintain the SOC/SSAE reporting process, which includes gathering, coordinating review of, tracking and status reporting.
• Maintain the User Control Considerations/User Entity Controls/Recommendations process which includes gathering, coordinating review of, tracking and status reporting.
• Work with Legal Department for review and tracking of vendor contract contents and expiration.
• Coordinate completion and tracking of fully executed contracts working with Vendor Relationships Owners.
• Administer vendor approval packages for submission to the Chief Risk Officer.
• Assist with compilation and maintenance of action items and exceptions tracking.
• Assist with the preparation of Executive Management Committee, IT Governance Committee, and Board Reporting including the Service Level Agreement (SLA) Dashboard, Third-Party Pipeline Reporting, Contract Management Reporting, Third-Party Watch List, and Third-Party Risk Management Updates.
• Assist with gathering information for risk assessments, internal and external audit requests, and examinations.Handle special projects as requested.

Skills

Multitasking

Workflow analysis

Professionalism

Discretion

Cybersecurity awareness

Education

Associates Degree

Bachelor’s Degree preferred

Tools

Microsoft Office

Database software

Job description

Summary Supports the Bank-wide Third-Party Risk Management Program, which analyzes and manages the risks posed by third-party relationships and is part of the Bank’s overall Enterprise Risk Management Program. Responsible for coordinating the onboarding of third parties, supporting the Third-Party Risk Management Officer, Subject Matter Experts (SMEs), and Third-Party Relationship Owners (TPROs) in the ongoing monitoring and review of third parties, coordinating third-party contract processing and maintaining the contract central file and tracking system.

Salary Grade : 12 Supports the Bank-wide Third-Party Risk Management Program, which analyzes and manages the risks posed by third-party relationships and is part of the Bank’s overall Enterprise Risk Management Program. Responsible for coordinating the onboarding of third parties, supporting the Third-Party Risk Management Officer, Subject Matter Experts (SMEs), and Third-Party Relationship Owners (TPROs) in the ongoing monitoring and review of third parties, coordinating third-party contract processing and maintaining the contract central file and tracking system.

Essential Job Functions & Responsibilities

• Review, update and maintain documentation surrounding third party risk management processes and procedures to ensure documentation is current, accurate, and relevant.
• Coordinate the onboarding of third parties, relationship changes, ongoing monitoring and the periodic reviews performed based on risk level.
• Serve as a liaison to the Bank's Third-Party Risk Management Officer, SMEs, and TPROs in obtaining needed information from the third-party and business lines.
• Perform administrative functions in the Bank’s third-party risk management and contract management solutions.
• Coordinate Third-Party Risk Review packages for submission to the SMEs and TPROs.
• Maintain the SOC/SSAE reporting process, which includes gathering, coordinating review of, tracking and status reporting.
• Maintain the User Control Considerations/User Entity Controls/Recommendations process which includes gathering, coordinating review of, tracking and status reporting.
• Work with Legal Department for review and tracking of vendor contract contents and expiration.
• Coordinate completion and tracking of fully executed contracts working with Vendor Relationships Owners.
• Administer vendor approval packages for submission to the Chief Risk Officer.
• Assist with compilation and maintenance of action items and exceptions tracking.
• Assist with the preparation of Executive Management Committee, IT Governance Committee, and Board Reporting including the Service Level Agreement (SLA) Dashboard, Third-Party Pipeline Reporting, Contract Management Reporting, Third-Party Watch List, and Third-Party Risk Management Updates.
• Assist with gathering information for risk assessments, internal and external audit requests, and examinations.Handle special projects as requested.

Qualifications

EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)

• Minimum Associates Degree required. Bachelor’s Degree preferred.
• Minimum one year banking experience required.
• Prior risk management experience preferred.

Knowledge, Skills & Abilities

• Knowledge of third-party risk management best practices, laws, regulation, and industry guidance or willingness to learn.
• Ability to multitask, analyze workflow, and make appropriate priority changes.
• Professionalism; including strong customer service both internally and externally.
• Discretion and ability to maintain confidentiality of work product.
• Must have cyber security awareness to protect the digital environment, the Bank, and customers.

Competencies

• Ability to work independently within guidelines while at the same time being a team player.
• Attention to detail with strong organizational and communications skills.
• Ability to develop a positive rapport with internal and external customers.
• Ability to problem solve and make recommendations.
• Proficiency in Microsoft Office Suite that includes Word, Excel, PowerPoint, and database software