Strategic Technology Director — Salesforce & AI Leader

Scion Staffing, Inc.

San Francisco (CA)

Hybrid

USD 160,000 - 170,000

Full time

9 days ago

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Benefits offered by this job

100% employer-paid medical coverage

Competitive 403(b) retirement plan

Robust PTO program

Job summary

Scion Technology is seeking a strategic Technology Director to lead vision, strategy, and execution of the organization’s technology ecosystem in a hybrid San Francisco setting. You will oversee systems powering fundraising, operations, and communications with a focus on efficiency and impact.

The role combines strategic leadership with hands-on management of Salesforce, data integrity, cybersecurity, and cross-functional tech initiatives.

Qualifications

Experience leading technology strategy aligned with mission and priorities.
Ability to translate complex tech concepts for non-technical stakeholders.
Proven track record in vendor management and system integrations.

Responsibilities

Technology Strategy + Leadership: Develop and implement a forward-looking technology strategy aligned with mission, values, and strategic priorities. Continuously assess organizational needs and recommend scalable, efficient solutions. Identify and evaluate emerging technologies, including AI, to improve infrastructure, automate processes, and enhance impact. Lead cross-functional technology projects from selection through implementation and adoption. Oversee rollout of hardware and software upgrades, ensuring clear implementation plans, stakeholder engagement, and staff adoption.
Salesforce Strategy + Management: Optimize and steward a complex, highly customized Salesforce environment supporting fundraising, procurement, and grantee management. Serve as the organization’s in-house Salesforce expert and primary strategic lead. Utilize consultants to provide backend coding support. Lead enhancements including custom reports and dashboards, workflow improvements, integrations, connectors, and third-party applications. Monitor Salesforce updates and proactively manage system improvements and data integrity.
Technology Administration + Integrations: Oversee system configuration, user roles, security permissions, and workflow rules. Serve as primary liaison with technology partners including Salesforce, TechSoup, Box, Klaviyo, Stripe, Classy, and other vendors. Ensure effective third-party integrations (e.g., Salesforce, Stripe) with company website. Manage the technical aspects of email marketing platforms and system integrations. Partner with external vendors to oversee ongoing maintenance, upgrades, and troubleshooting of the company’s website.
Cross-Functional Partnership + Training: Serve as a trusted partner to teams across the organization, providing responsive and solution-oriented technical support and thought partnership. Collaborate with teams to strengthen and utilize technology to improve workflow efficiency and accuracy, as well as advance business objectives. Lead staff training on new tools, system updates, and best practices; document processes and system changes. Manage MSP to Provide Staff Support.
MSP Governance & Security: Manage the relationship with the company’s managed service provider (MSP), including oversight of the technology roadmap, hardware lifecycle, equipment inventory, security protocols, and troubleshooting. Partner with the MSP to provide timely troubleshooting and support, coordinating with contractors to ensure seamless day-to-day operations and consistent staff support. Maintain cybersecurity practices and data protection standards.