Strategic Technical Program Manager

Tata Consultancy Services; Arlington (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Tata Consultancy Services is seeking a project/program manager to plan and manage a group of technology projects from inception through delivery. The role emphasizes customer experience, delivery processes, and cross-team coordination across multiple scrum teams.

The candidate will align dependent organizations, mitigate blockers, and work with engineers, TPMs, and senior leadership to ensure timely delivery and maintainability. A strong grasp of business and technical requirements is required.

Qualifications

• Experience in planning and managing a group of related technology projects or activities from inception to delivery.
• Experience in reporting to senior management.
• Deep understanding of design approaches and technologies in your area.
• Focus on customer experience, build and delivery processes, and solving problems.

Responsibilities

• Work across multiple scrum teams (cross-cutting across products, scrum teams, and/or technologies or focused on a single product or feature set).
• Align dependent organizations and remove or mitigate blocking issues.
• Operate with limited guidance; the product and delivery strategy is defined while design is not.
• Understand the business and technical requirements for the solutions being built.
• Understand the needs of engineers and tech operations teams maintaining and operating the system.
• Recognize complex designs and propose simplified solutions with software design engineers, principals, and TPMs.
• Help customers and engineering teams balance trade-offs by considering data, business goals, platform strategy, customer experience and maintainability; identify and manage blocking issues.
• Identify, assess, track and mitigate issues and risks at multiple levels.
• Write documentation as required.
• Partner with industry vendors that provide technology or user experience components and coordinate implementation plans and roadmaps.
• Communicate project issues and status concisely for senior leadership, escalating blockers when appropriate.
• Communicate progress, anticipate bottlenecks, provide escalation management, and mitigate issues/risks at multiple levels.
• Work across teams to optimize processes.
• Regularly review metrics and seek new data/mechanisms for visibility to stay aligned with objectives.
• Manage programs to meet stated objectives.

Job description

Tata Consultancy Services is seeking a project/program manager to plan and manage a group of technology projects from inception through delivery. The role emphasizes customer experience, delivery processes, and cross-team coordination across multiple scrum teams.

The candidate will align dependent organizations, mitigate blockers, and work with engineers, TPMs, and senior leadership to ensure timely delivery and maintainability. A strong grasp of business and technical requirements is required.