Strategic Technical Account Manager – Parcel Automation

Körber Group; Salem (OR); Presencial; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Körber Group is seeking a Technical Account Manager (TAM) in the United States for parcel automation and material handling solutions. You will serve as the primary technical and commercial advisor, guiding customers from pre-sale through deployment and ongoing support, with a focus on optimization and growth.

You will collaborate with engineering and operations teams, analyze KPIs, and develop ROI-driven recommendations. Travel is required to support domestically and internationally as needed.

Formación

• Bachelor-s degree or equivalent in engineering or related field.

Responsabilidades

• Serve as the primary technical advisor for strategic customer accounts and build long-term relationships.
• Conduct business reviews and KPI analyses to identify optimization opportunities.
• Develop recommendations for system optimization, preventive maintenance, and upgrades.
• Support sales engineering and business development with technical proposals and workshops.
• Translate complex requirements into clear technical specifications for delivery teams.
• Monitor industry trends and support commissioning, site testing, and validation.

Conocimientos

Verbal & written communication

Relationship-building

Cross-functional collaboration

multitasking

Troubleshooting

Financial acumen

Negotiation

Continuous learning

US travel readiness

Educación

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, Industrial Automation, or equivalent

Herramientas

Vision systems

Barcode scanners (1D/2D)

Dimensioners (DWS)

Weight-in-motion scales

Descripción del empleo

Körber Group is seeking a Technical Account Manager (TAM) in the United States for parcel automation and material handling solutions. You will serve as the primary technical and commercial advisor, guiding customers from pre-sale through deployment and ongoing support, with a focus on optimization and growth.

You will collaborate with engineering and operations teams, analyze KPIs, and develop ROI-driven recommendations. Travel is required to support domestically and internationally as needed.