Strategic Technical Account Manager – Parcel Automation

Körber

Atlanta (GA)

On-site

USD 110,000 - 160,000

Full time

14 days+

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Job summary

Körber in Atlanta seeks a Technical Account Manager to be the primary technical and commercial advisor for strategic accounts in parcel automation and material handling. You will guide solution development from pre-sales through deployment, support, and growth, translating complex requirements into value-driven offerings.

The role emphasizes delivering performance optimization, ROI analysis, and collaborative engagement with engineering, operations, and sales.

Qualifications

Bachelor's degree in relevant engineering or equivalent experience.
Minimum 5+ years in technical account management, sales engineering, or field engineering in parcel/postal automation.
Deep knowledge of high-speed parcel sortation technologies (singulation, cross-belt, shoe sorters, tilt-tray, pocket sorters, conveyors).
Experience with data capture tech: vision systems, 1D/2D barcode scanners, dimensioners (DWS), weight-in-motion scales.

Responsibilities

Serve as primary technical advisor for strategic customer accounts and build long-term relationships.
Conduct regular business reviews and KPI analyses to drive optimization.
Develop recommendations for system optimization, upgrades, and expansions.
Support sales engineering with requirements review and technical demos.
Prepare technical proposals and ROI analyses for projects.
Translate requirements into clear specifications for delivery teams.
Monitor trends in automation, AI, and system performance and support commissioning and testing.