Strategic Tech & Ops Communications Leader

MetLife; New York (NY); Hybrid; USD 93,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Life insurance

Paid time off

Disability coverage

Job summary

MetLife's Global Technology & Operations (GTO) seeks a Lead Communications Strategist to partner with the EVP/Head of Global Customer Service & Operations and Corporate Real Estate. This role develops strategies and content that strengthen alignment, engagement, belonging and purpose across a global organization.

The strategist leads communications for MetLife’s Triangle Tech X ecosystem, including the annual conference and TT X Talks, translating complex priorities into stories for internal,

Qualifications

• Excellent writing, editing and message-development skills.
• Strategic counsel to senior leaders.
• Strong verbal communication and relationship-management skills.
• Superior project-management abilities in a fast-moving environment.
• Public relations and social media experience with integrated communications.
• Bachelor’s degree in communications, journalism, public relations, English or a related field.

Responsibilities

• Counsel senior leaders on communications strategy and delivery.
• Develop and execute integrated internal and external communications.
• Strengthen employee engagement across channels globally.
• Lead PR, social media, and thought leadership for Triangle Tech X.
• Manage multiple priorities and cross-functional stakeholder relationships.

Skills

Writing & editing

Strategic counsel

Public relations

Social media

Verbal communication

Project management

Education

Bachelor's degree in communications, journalism, PR, English or related field

Job description

MetLife's Global Technology & Operations (GTO) seeks a Lead Communications Strategist to partner with the EVP/Head of Global Customer Service & Operations and Corporate Real Estate. This role develops strategies and content that strengthen alignment, engagement, belonging and purpose across a global organization.

The strategist leads communications for MetLife’s Triangle Tech X ecosystem, including the annual conference and TT X Talks, translating complex priorities into stories for internal,