Strategic Tech Implementation Lead (Owner’s Rep)

Connect Centric; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Connect Centric is seeking an experienced project manager to serve as owner\'s representative during vendor-led software implementations. You will translate strategy into executable plans and ensure on-time delivery.

You will build and track project plans, manage risks, coordinate client teams and vendors, and verify go-live readiness. The role requires leadership across multiple departments and a proven track record in complex technology deployments.

Qualifications

• 7+ years managing technology implementation projects.
• Experience as owner-side PM or owner\'s representative on two vendor-led software implementations.
• Experience coordinating multiple departments and outside vendors.
• Led user acceptance testing, go-live and post-launch stabilization.
• Experience recovering at least one at-risk or failing technology project.
• Experience with associations, nonprofits or membership organizations.
• PMP or PMI-ACP certification preferred.
• Experience overseeing AMS, LMS or credentialing system implementations.
• Change management experience preferred.

Responsibilities

• Serve as owner\'s representative during vendor-led implementations.
• Build and manage project plans, timelines, status reports, issue tracking, and risk and decision logs.
• Hold vendors and client staff accountable to agreed scope, schedule, budget and deliverables.
• Coordinate client business teams, IT staff, vendors and other third parties.
• Identify risks early and run escalation and decision-making with client leadership.
• Define acceptance criteria, testing plans, training needs, go-live readiness and post-launch stabilization.

Skills

Technology project management

Vendor management

Cross-functional coordination

User acceptance testing

Risk management

Education

PMP or PMI-ACP certification

Job description

Connect Centric is seeking an experienced project manager to serve as owner\'s representative during vendor-led software implementations. You will translate strategy into executable plans and ensure on-time delivery.

You will build and track project plans, manage risks, coordinate client teams and vendors, and verify go-live readiness. The role requires leadership across multiple departments and a proven track record in complex technology deployments.