Owner's Representative — Tech Implementations Lead

Connect Centric, LLC.; Akron (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Connect Centric, LLC. seeks an experienced project leader to serve as the owner’s representative on technology implementations. You will partner with clients, vendors, and internal teams to drive plans, tracks, and decisions through go-live and stabilization.

The role demands coordinating multiple stakeholders, ensuring scope, schedule and budget adherence, and delivering measurable outcomes for client success. This is a contract-awarded program based in Akron, OH.

Qualifications

• 7+ years leading technology implementation projects.
• Experience as owner-side PM or owner's representative on vendor-led software implementations.
• Managed multi-department projects with external vendors.
• Led UAT, go-live and post-launch stabilization.
• Recovered at-risk or failing technology projects.
• Experience with associations or nonprofits.

Responsibilities

• Serve as owner's representative during vendor-led implementations.
• Build and manage project plans, timelines, status reports, issue tracking, and risk and decision logs.
• Hold vendors and client staff accountable to scope, schedule, budget and deliverables.
• Coordinate client business teams, IT staff, vendors and other third parties.
• Identify risks early and run escalation and decision-making with client leadership.
• Define acceptance criteria, testing plans, training needs, go-live readiness and post-launch stabilization.

Skills

Vendor management

Project management

Stakeholder communication

Risk management

Go-live support

UAT testing

Cross-functional leadership

Education

PMP certification

PMI-ACP certification

Tools

MS Project

JIRA/Confluence

Job description

Connect Centric, LLC. seeks an experienced project leader to serve as the owner’s representative on technology implementations. You will partner with clients, vendors, and internal teams to drive plans, tracks, and decisions through go-live and stabilization.

The role demands coordinating multiple stakeholders, ensuring scope, schedule and budget adherence, and delivering measurable outcomes for client success. This is a contract-awarded program based in Akron, OH.