Strategic Tech BA: ERP & Process Optimization

Jobot; Pasadena (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Performance bonus

Career growth

Stable company

Job summary

Jobot in Pasadena, CA is seeking a Technical Business Analyst to support internal software and business process improvements. You will gather requirements, improve workflows, support software rollouts, and ensure successful implementation of business systems.

You will collaborate with operations, engineering, and end users, document processes, create training materials, and coordinate across teams. A Bachelor's degree and experience in business analysis or related field are preferred.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in business analysis, operations, systems support, or related field.
• Strong communication and organizational skills.
• Ability to clearly document workflows and processes.
• Experience supporting software implementations or testing activities.
• Comfortable working with both technical and non-technical teams.

Responsibilities

• Gather and document business and workflow requirements
• Identify process improvements with internal teams
• Translate business needs into clear developer requirements
• Support software testing, issue tracking, and user feedback
• Create user guides, training materials, and process documentation
• Assist with software rollouts and end-user support
• Coordinate across multiple teams and projects
• Maintain internal knowledge base and training resources

Skills

Communication

Documentation

Workflow analysis

Software testing

Technical collaboration

Stakeholder engagement

Education

Bachelor's degree or equivalent

Tools

SQL basics

Job description

Jobot in Pasadena, CA is seeking a Technical Business Analyst to support internal software and business process improvements. You will gather requirements, improve workflows, support software rollouts, and ensure successful implementation of business systems.

You will collaborate with operations, engineering, and end users, document processes, create training materials, and coordinate across teams. A Bachelor's degree and experience in business analysis or related field are preferred.