Technical Business Analyst

Set Apart Workforce Solutions; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Set Apart Workforce Solutions is seeking a Technical Business Analyst in Houston, TX (Onsite) to bridge business operations and technology across sales, purchasing, inventory, product data management, ERP systems, and e-commerce.

You will gather requirements, document processes, and translate business needs into actionable specifications for IT teams, supporting testing, implementation, and user adoption of system enhancements.

Qualifications

• 3+ years of experience in business analysis or similar role.
• Experience gathering requirements and documenting business processes.
• Strong communication and stakeholder management skills.
• Experience with ERP or business systems.
• Experience supporting software implementations and process improvements.
• Proficient in Microsoft Excel and business reporting tools.

Responsibilities

• Gather and document business requirements
• Analyze and improve business processes and workflows
• Create process documentation, user guides, and training materials
• Translate business needs into functional requirements for technical teams
• Support testing, deployment, and user adoption of system enhancements
• Collaborate with stakeholders across operations, sales, purchasing, inventory, and e-commerce
• Maintain documentation related to business systems, workflows, and procedures

Skills

Requirements gathering

Process documentation

Stakeholder management

ERP systems experience

Software implementation support

Excel & reporting

Tools

NetSuite

Shopify

SAP

Job description

Technical Business Analyst

Location: Houston, TX 77041 (Onsite)

Salary: Compensation commensurate with experience

About the Opportunity

We are seeking a Technical Business Analyst to support a Houston-based distributor of luxury kitchen and bath products. This role will help bridge business operations and technology through requirements gathering, process documentation, system improvements, and project support. The position will support business processes across sales, purchasing, inventory, product data management, ERP systems, and e-commerce operations.

Key Responsibilities

• Gather and document business requirements
• Analyze and improve business processes and workflows
• Create process documentation, user guides, and training materials
• Translate business needs into clear functional requirements for technical teams
• Support testing, implementation, and user adoption of system enhancements
• Collaborate with stakeholders across operations, sales, purchasing, inventory, and e-commerce functions
• Maintain documentation related to business systems, workflows, and procedures

Qualifications

• 3+ years of experience as a Business Analyst, Technical Business Analyst, Systems Analyst, or similar role
• Experience gathering requirements and documenting business processes
• Strong communication and stakeholder management skills
• Experience working with ERP or business systems
• Experience supporting software implementations, system enhancements, or process improvement initiatives
• Proficiency with Microsoft Excel and business reporting tools

Preferred Qualifications

• Experience with NetSuite, Shopify, SAP, or similar business systems
• Experience supporting sales, purchasing, inventory, product data, or e-commerce operations
• Experience creating user stories, test plans, training documentation, or workflow diagrams
• Background in distribution, manufacturing, retail, logistics, or supply chain environments

This is an excellent opportunity for someone who enjoys understanding how a business operates and helping improve the systems and processes that support it.