Strategic Tech Account Manager

Socket.dev; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Thrive in Atlanta is seeking a Sales Account Manager to drive growth across local, regional, and national markets by expanding relationships within existing accounts and identifying new revenue opportunities.

The ideal candidate is highly motivated, goal-oriented, and capable of working independently in a fast-paced environment, delivering value through consultative solutions and strong collaboration with internal teams to meet and exceed targets.

Qualifications

• 3+ years of successful experience in account management, consultative sales, business development, or technology solution sales.
• Proven track record of achieving or exceeding revenue targets and growing existing customer accounts.
• Strong experience managing customer relationships and building credibility with decision-makers and executive-level stakeholders.
• Demonstrated ability to uncover client needs, navigate objections, and recommend solutions that align with business goals and outcomes.
• Excellent verbal and written communication skills, including strong presentation, proposal, and negotiation capabilities.
• Strong business acumen and comfort discussing technology, managed services, cloud, or related IT solutions.
• Experience maintaining accurate pipeline activity, account plans, and sales forecasts in Salesforce.com or a comparable CRM platform.
• Highly organized with strong follow-through, time management, and the ability to manage multiple priorities in a fast-paced environment.
• Collaborative, customer-focused, and able to work effectively across sales, technical, delivery, and support teams.
• Preferred — experience in managed services, technology services, SaaS, telecommunications, or other recurring-revenue business models.
• Preferred — experience supporting contract renewals, pricing discussions, and proposal development.

Responsibilities

• Drive revenue growth within assigned accounts by identifying upsell, cross-sell, and expansion opportunities while meeting or exceeding sales targets.
• Build and maintain strong relationships with key client stakeholders to understand business goals, challenges, and evolving technology needs.
• Serve as a trusted advisor to customers by articulating Thrive’s value proposition and recommending solutions through a consultative sales approach.
• Develop and manage a healthy sales pipeline, including prospecting within existing accounts and qualifying new opportunities.
• Prepare proposals, quotes, and pricing recommendations, and support contract negotiations within approved margin and business guidelines.
• Partner closely with internal technical, delivery, and support teams to design solutions that align with customer requirements and business outcomes.
• Act as a customer advocate by proactively addressing concerns, coordinating internal resources, and helping ensure a high-quality client experience.
• Monitor account health, service trends, and customer feedback to identify risks, improve satisfaction, and support retention.
• Maintain accurate account details, opportunity tracking, pipeline activity, and forecasts in Salesforce.com or equivalent CRM tools.
• Stay current on Thrive’s services, industry trends, and relevant technologies to effectively position solutions and identify market opportunities.
• Represent Thrive professionally in client meetings, business reviews, and industry networking events.
• Travel as needed to meet with customers, prospects, and internal teams.
• Perform other related duties as assigned

Skills

Relationship management

Consultative selling

Customer focus

Strategic thinking

Communication

Collaboration

Business acumen

Organization

Problem solving

Ownership

Tools

Salesforce.com

Job description

Thrive in Atlanta is seeking a Sales Account Manager to drive growth across local, regional, and national markets by expanding relationships within existing accounts and identifying new revenue opportunities.

The ideal candidate is highly motivated, goal-oriented, and capable of working independently in a fast-paced environment, delivering value through consultative solutions and strong collaboration with internal teams to meet and exceed targets.