Strategic Tech Account Manager

Thrive; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Thrive is seeking a Sales Account Manager in Atlanta to drive growth across local, regional, and national markets by expanding relationships within existing accounts and identifying new revenue opportunities.

The ideal candidate is highly motivated, goal-oriented, with consultative sales skills, business and technical aptitude, and the ability to collaborate across internal teams to deliver value and renewal opportunities.

Qualifications

• Drive revenue growth within assigned accounts by identifying upsell and cross-sell opportunities.
• Build and maintain strong relationships with key client stakeholders to understand goals and evolving technology needs.
• Serve as a trusted advisor to customers by articulating Thrive’s value proposition and recommending solutions through a consultative sales approach.
• Develop and manage a healthy sales pipeline, including prospecting within existing accounts and qualifying new opportunities.
• Prepare proposals, quotes, and pricing recommendations, and support contract negotiations within approved margin and business guidelines.
• Partner closely with internal technical, delivery, and support teams to design solutions that align with customer requirements and business outcomes.
• Act as a customer advocate by proactively addressing concerns, coordinating internal resources, and helping ensure a high-quality client experience.
• Monitor account health, service trends, and customer feedback to identify risks, improve satisfaction, and support retention.
• Maintain accurate account details, opportunity tracking, pipeline activity, and forecasts in Salesforce.com or equivalent CRM tools.
• Stay current on Thrive’s services, industry trends, and relevant technologies to effectively position solutions and identify market opportunities.
• Represent Thrive professionally in client meetings, business reviews, and industry networking events.
• Travel as needed to meet with customers, prospects, and internal teams.

Responsibilities

• Expand relationships within existing accounts to drive revenue.
• Identify new opportunities with current clients and prospects.
• Collaborate with delivery and support teams to design tailored solutions.
• Maintain accurate pipeline and forecast data.

Skills

Account management

Consultative selling

Relationship management

Revenue growth

Prospecting

Negotiation

Communication skills

Business acumen

Strategic thinking

Forecasting

Team collaboration

Time management

Problem solving

Customer focus

Tools

Salesforce

CRM software

Job description

Thrive is seeking a Sales Account Manager in Atlanta to drive growth across local, regional, and national markets by expanding relationships within existing accounts and identifying new revenue opportunities.

The ideal candidate is highly motivated, goal-oriented, with consultative sales skills, business and technical aptitude, and the ability to collaborate across internal teams to deliver value and renewal opportunities.