Strategic Supply Partnerships Lead

United States Digital Space LLC; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

the company in the United States is seeking a Supply Partnership Manager to serve as the operational link between the company and strategic Delivery Providers. You will manage provider relationships, drive performance, monitor integrations, and scale operations for providers and merchants alike.

Your work spans operations, product, sales, and engineering, informing improvements and executing action plans while identifying go-to-market opportunities for growth.

Qualifications

• 5+ years in a customer-facing and technical role with delivery partners a plus.
• Proven success owning strategic relationships and driving growth and operational excellence.
• Strong technical fluency — comfortable with APIs, integrations, debugging workflows, and collaborating with engineering.
• Experience advising product/engineering leaders and translating technical concepts into business outcomes.
• Strong analytical and problem-solving skills with the ability to diagnose root causes in complex systems.
• Demonstrated ability to rapidly master a product and guide customers and shape feedback.
• Excellent communication and executive-presence skills.

Responsibilities

• Own strategic delivery provider relationships end-to-end - act as the single point of accountability for performance, growth, and operational excellence
• Become an advocate - be the voice of the provider internally and partner with product, engineering, and go-to-market to build solutions that help providers scale
• Be a product expert - learn the ins and outs of the the company Platform and how its best positioned to drive impact to providers
• Understand the nuances of each integration, identify areas of improvement, and manage/troubleshoot ongoing integration challenges
• Partner with the Merchant team and lead cross-functional initiatives to drive best performance for providers and merchants alike
• Leverage the existing data structure to drive best practices and insights for performance improvement
• Lead the growth charge with each provider, deeply understanding each business, its needs, and helping achieve optimal business outcomes

Skills

Strategic relationships

Growth and ops excellence

APIs & integrations

Engineering collaboration

Product/engineering liaison

Analytical problem solving

Executive communication

Tools

API docs

Observability platforms

SQL

Python

Engineering workflows

Job description

the company in the United States is seeking a Supply Partnership Manager to serve as the operational link between the company and strategic Delivery Providers. You will manage provider relationships, drive performance, monitor integrations, and scale operations for providers and merchants alike.

Your work spans operations, product, sales, and engineering, informing improvements and executing action plans while identifying go-to-market opportunities for growth.