Strategic Supply Chain Coordinator II | ERP

DeKalb Health; Bedford (NH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability

401K Matching

Flexible Work Hours

Tuition Reimbursement

Leadership Development

Travel and Hotel Discounts

Paid Time Off

Sick & Wellness

Volunteer Time

Employee Recognition Program

Employee Engagement & Appreciation

Job summary

Ferrotec (USA) Corporation in Bedford, NH is seeking a Supply Chain Coordinator to support the efficient flow of materials and information across Purchasing, Planning, Production, Warehouse/Logistics, Customer Service, and Sales.

This internal-facing role focuses on monitoring order status, material availability, production schedules, and delivery timelines, maintaining accurate ERP data, and communicating changes promptly to CSRs and Sales to protect customer commitments.

Qualifications

• High School Diploma or equivalent.
• 6-10 years of experience in supply chain, order management, production planning, purchasing, logistics, customer operations, or a related role preferred.
• Oracle necessary, experience with ERP/MRP systems (SAP, etc...).
• Strong organizational skills with the ability to manage multiple priorities and follow up on outstanding items.
• Strong written and verbal communication skills.
• Ability to work effectively across multiple departments and levels of the organization.
• Strong attention to detail and ability to maintain accurate information.
• Ability to identify potential issues, raise concerns appropriately, and proactively drive follow-up.

Responsibilities

• Participate in cross-functional meetings related to production, planning, inventory, order fulfillment, and delivery performance.
• Monitor open sales orders, purchase orders, production schedules, inventory, material availability, and communicate potential shortages or constraints to appropriate teams.
• Proactively communicate changes to schedules, availability, recovery plans, or delivery expectations quickly to Customer Service and Sales before they impact customer commitments.
• Assist with investigating order discrepancies and coordinating resolutions with the appropriate internal departments.
• Support continuous improvement efforts related to supply chain visibility, communication, order management, and fulfillment processes.
• Support Customer Service and Sales by researching questions related to product availability, lead times, production status, and expected shipment dates.

Skills

Organizational skills

Communication skills

Cross-functional collaboration

Attention to detail

Issue identification

Education

High school diploma or equivalent

Tools

Oracle

SAP

Job description

Ferrotec (USA) Corporation in Bedford, NH is seeking a Supply Chain Coordinator to support the efficient flow of materials and information across Purchasing, Planning, Production, Warehouse/Logistics, Customer Service, and Sales.

This internal-facing role focuses on monitoring order status, material availability, production schedules, and delivery timelines, maintaining accurate ERP data, and communicating changes promptly to CSRs and Sales to protect customer commitments.