Supply Chain Coordinator II

DeKalb Health; Bedford (NH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability

401K Matching

Flexible Work Hours

Tuition Reimbursement

Leadership Development

Travel and Hotel Discounts

Paid Time Off

Sick & Wellness

Volunteer Time

Employee Recognition Program

Employee Engagement & Appreciation

Job summary

Ferrotec (USA) Corporation in Bedford, NH is seeking a Supply Chain Coordinator to support the efficient flow of materials and information across Purchasing, Planning, Production, Warehouse/Logistics, Customer Service, and Sales.

This internal-facing role focuses on monitoring order status, material availability, production schedules, and delivery timelines, maintaining accurate ERP data, and communicating changes promptly to CSRs and Sales to protect customer commitments.

Qualifications

• High School Diploma or equivalent.
• 6-10 years of experience in supply chain, order management, production planning, purchasing, logistics, customer operations, or a related role preferred.
• Oracle necessary, experience with ERP/MRP systems (SAP, etc...).
• Strong organizational skills with the ability to manage multiple priorities and follow up on outstanding items.
• Strong written and verbal communication skills.
• Ability to work effectively across multiple departments and levels of the organization.
• Strong attention to detail and ability to maintain accurate information.
• Ability to identify potential issues, raise concerns appropriately, and proactively drive follow-up.

Responsibilities

• Participate in cross-functional meetings related to production, planning, inventory, order fulfillment, and delivery performance.
• Monitor open sales orders, purchase orders, production schedules, inventory, material availability, and communicate potential shortages or constraints to appropriate teams.
• Proactively communicate changes to schedules, availability, recovery plans, or delivery expectations quickly to Customer Service and Sales before they impact customer commitments.
• Assist with investigating order discrepancies and coordinating resolutions with the appropriate internal departments.
• Support continuous improvement efforts related to supply chain visibility, communication, order management, and fulfillment processes.
• Support Customer Service and Sales by researching questions related to product availability, lead times, production status, and expected shipment dates.

Skills

Organizational skills

Communication skills

Cross-functional collaboration

Attention to detail

Issue identification

Education

High school diploma or equivalent

Tools

Oracle

SAP

Job description

• Location 33 Constitution Dr,Bedford, NH, 03110-6000,United States
• Employee Type Full Time

WHO WE ARE

Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service.

Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry. We provide our customers with advanced materials, components, systems, and manufacturing solutions. Please visit www.ferrotec.com for a list of office locations.

HOW YOU MAKE AN IMPACT

The Supply Chain Coordinator supports the efficient flow of materials, products, and information throughout the supply chain. This position works closely with Purchasing, Planning, Production, Warehouse/Logistics, Customer Service, and Sales to monitor order status, material availability, production schedules, and delivery timelines.

This role is primarily an internal-facing position and will generally not be responsible for direct customer communication. Instead, the Supply Chain Coordinator will proactively gather, maintain, and communicate accurate supply chain and order-status information to Customer Service Representatives (CSRs) and Sales so they can provide timely updates to customers.

Achievement of objectives must include an overriding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization.

WHAT SUCCESS LOOKS LIKE

• Participate in cross-functional meetings related to production, planning, inventory, order fulfillment, and delivery performance.
• Monitor open sales orders, purchase orders, production schedules, inventory, material availability, and communicate potential shortages or constraints to appropriate teams.
• Proactively communicate changes to schedules, availability, recovery plans, or delivery expectations quickly to Customer Service and Sales before they impact customer commitments.
• Assist with investigating order discrepancies and coordinating resolutions with the appropriate internal departments.
• Support continuous improvement efforts related to supply chain visibility, communication, order management, and fulfillment processes.
• Support Customer Service and Sales by researching questions related to product availability, lead times, production status, and expected shipment dates.
• Maintain accurate information within ERP, reports, trackers related to open orders, shortages, past-due orders, delivery performance, and supply chain activities.
• Can anticipate the next ask and is prepared to answer.

Not a comprehensive list of duties. Duties may change without notice at management’s sole discretion

WHAT YOU NEED TO BE SUCCESSFUL

• High School Diploma or equivalent
• 6-10 years of experience in supply chain, order management, production planning, purchasing, logistics, customer operations, or a related role preferred.
• Oracle necessary, experience with ERP/MRP systems (SAP, etc..).
• Strong organizational skills with the ability to manage multiple priorities and follow up on outstanding items.
• Strong written and verbal communication skills.
• Ability to work effectively across multiple departments and levels of the organization.
• Strong attention to detail and ability to maintain accurate information.
• Ability to identify potential issues, raise concerns appropriately, and proactively drive follow-up.

PREFERRED SKILLS:

• Experienced in a manufacturing environment with Bill of Materials.

PERKS OF JOINING OUR TEAM

With positive values, a productive atmosphere, and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential.

• Medical
• Dental
• Vision
• Life & Disability
• 401K Matching
• Flexible Work Hours
• Tuition Reimbursement
• Leadership Development
• Travel and Hotel Discounts
• Paid Time Off
• Sick & Wellness
• Volunteer Time
• Employee Recognition Program
• Employee Engagement & Appreciation Events hosted throughout the year
• Virtual Wellness Activities and Classes are available to all employees & family members and Much More!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.