Strategic Subrogation Claims Leader

AmTrust Financial Services, Inc.; Chicago (IL); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance, including eligibleSp:

Health Care Flexible Spending

Dependent Care

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services, a fast growing commercial insurance company, is seeking a Subrogation Claims Manager to supervise a team of Claims Adjusters. You will oversee reserving, documentation, litigation management, negotiation and settlement, and ensure compliance with policies and Labor Code rules.

The role requires leadership experience, strong analysis of claims processes, and ongoing coaching to improve performance and outcomes for clients and the company.

Qualifications

• Requires a high school education with preferred college degree or a minimum 7 years of equivalent claims experience and skills, preferably in subrogation or liability.
• Preferred Licenses: AINS, CSRP, CPCU, or other general insurance or liability insurance certification.
• Education: BA/BS or Equivalent

Responsibilities

• Supervise a team of Property Subrogation Claims Adjusters.
• Oversees the handling of all aspects of the claims assigned to the unit including reserving, communication, documentation, litigation management, evaluation, negotiation and settlement.
• Ensures claim processing is consistent with applicable policies, procedures and department guidelines.
• Maintain current status of supervisor reviews and claim oversight.
• Manage complaints.
• Identify and report trending that may negatively impact the clients and/or the company.
• Collaborate with management team as necessary to facilitate team building and partnerships.
• Provides file authority as appropriate to unit staff.
• Completes regular quality audits of staff's work, records results and counsels staff to bring work to or above standards.
• Prepares regular periodic reports and monitors system reports to ensure adherence to corporate and regulatory standards.
• Reviews and analyzes processes, procedures and workflows to identify opportunities for process improvement and efficiency.
• May recruit, hire and recommend or initiate promotions, transfers and disciplinary action.
• Manages personnel administration including employee evaluations and disciplinary action.
• Participate in the specialized training and handling of complex claim matters and projects requiring advanced claim knowledge and experience.
• Manages the development and training of subordinates, and continuing education, including monitoring and relaying information to the staff regarding changes in coverage and laws.
• Key Responsibilities: Sculpt a team that drives excellence; evaluates existing employees' abilities and capabilities ensuring talent is aligned with business strategies; holds people accountable while strengthening and retaining talent to ensure employees can thrive.

Skills

Team supervision

Claims subrogation

Leadership

Litigation management

Process improvement

Coaching & counseling

Performance evaluations

Regulatory compliance

Data analysis

Education

BA/BS or Equivalent

7+ years claims leadership

Tools

AINS

CSRP

CPCU

Job description

AmTrust Financial Services, a fast growing commercial insurance company, is seeking a Subrogation Claims Manager to supervise a team of Claims Adjusters. You will oversee reserving, documentation, litigation management, negotiation and settlement, and ensure compliance with policies and Labor Code rules.

The role requires leadership experience, strong analysis of claims processes, and ongoing coaching to improve performance and outcomes for clients and the company.