Subrogation Adjuster II

AmTrust Financial Services, Inc.; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule (4 days in office

Medical & Dental Plans

Life Insurance

Health Care Flexible Spending

Dependent Care

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services, Inc. is seeking a Property Subrogation Adjuster to conduct prompt, independent review of subrogation claims through coverage analysis, investigation and negotiation.

You will interact with insureds, claimants, adverse parties and counsel on mid-size to mid-complex claims across jurisdictions. The role supports a hybrid in-office schedule and requires solid insurance knowledge, strong investigation and negotiation skills, and the ability to manage time in a fast-paced

Qualifications

• Bachelor's degree or equivalent experience.
• 1-3 years of subrogation claims handling experience OR a strong understanding of liability determinations with an aptitude to learn.
• State licensure as required.
• Property Subrogation experience is a plus.
• Demonstrated proficiency with MS Office suites.
• Demonstrated skills in investigation, evaluation and negotiation.
• Strong knowledge of insurance theory and practices.

Responsibilities

• Investigates the property claim or coverage by contacting involved or interested parties including the insured or employer representatives, claimant or injured party, witnesses, producers and adverse parties.
• Documents strategy, action plan, and summary of correspondence in a clear, succinct and fact-based manner
• Verifies liability and negligence scenario for the jurisdiction. Reviews issues and scenarios as needed with supervisor guidance. Drafts positions using standard language.
• Notifies all potential parties, legal representatives and insurance companies of our subrogation interest.
• Ensures quality and timely service is provided to all internal and external customers, directly or indirectly.
• Works with internal or assigned Legal Counsel to build relationships and apply company principles and standards
• Effectively negotiates and resolves litigated and non-litigated subrogation claims, leveraging relationships for outcomes.
• Gains trust of other parties to negotiations and demonstrates good timing.
• Manages and controls loss adjustment expenses
• Builds critical thinking and decision-making skills to assess and interpret key issues.
• Manages time and diary entries effectively in a fast-paced environment.
• Escalates claims decisions regarding settlement when appropriate to management.
• Performs other functional duties as assigned.

Skills

Investigation

Negotiation

Time management

Communication

Analytical thinking

Education

Bachelor's degree or equivalent experience

State licensure as required

Tools

MS Office

Job description

Overview
The Property Subrogation Adjuster is responsible for prompt and independent review of subrogation claims through effective coverage analysis, investigation, evaluation, negotiation and interaction with insureds, claimants, adverse parties and counsel. This adjuster is often assigned to mid-size or mid complexity claims in the Line of Business across multiple jurisdictions. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust and Claims organization

Overview
The Property Subrogation Adjuster is responsible for prompt and independent review of subrogation claims through effective coverage analysis, investigation, evaluation, negotiation and interaction with insureds, claimants, adverse parties and counsel. This adjuster is often assigned to mid-size or mid complexity claims in the Line of Business across multiple jurisdictions. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust and Claims organization
This role will require a hybrid work schedule (4 days in office, Fridays from home) in an Amtrust Office
Responsibilities

• Investigates the property claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimant or injured party, witnesses, producers and adverse parties.
• Documents strategy, action plan, and summary of correspondence in a clear, succinct and fact-based manner
• Verifies liability and negligence scenario for the jurisdiction. Reviews issues and scenarios are needed with some supervisor guidance. Typically utilizes standardized language to draft positions if needed.
• Notifies all potential parties, legal representative and insurance companies of our subrogation interest.
• Ensures quality and timeline service is provided to all internal and external customers, whether directly or indirectly.
• While working with internal or assigned Legal Counsel, will build strong relationships, and apply company principles and standards
• Effectively negotiates and resolves litigated and non-litigated subrogation claims, and leverages relationships to achieve optimal outcomes.
• Gains trust of other parties to negotiations and demonstrates good sense of timing.
• Manages and controls loss adjustment expenses
• Builds and leverages critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.
• Manages time and diary entries effective and efficiently, prioritizing work in a fast-paced environment.
• Escalates claims decisions regarding settlement determination when appropriate to management.
• Performs other functional duties as assigned.
  

Qualifications

• Bachelor's degree or equivalent experience
• 1-3 years of subrogation claims handling experience OR a strong understanding of liability determinations with an aptitude to learn
• State licensure as required
• Property Subrogation experience is a plus
• Demonstrated proficiency with MS Office suites
• Demonstrated skills in investigation, evaluation and negotiation
• Strong knowledge of insurance theory and practices
  

Preferred

• Multi-jurisdictional exposure preferred
• Ability to obtain additional licensure as required
• Some ability to travel may be required
• Working knowledge of commercial general liability, commercial automobile, property and/or Workers' Compensation insurance coverages.
• Experience with litigation, mediation and arbitration
  

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.