Strategic Student Financial Aid Programs Lead

Georgia Institute of Technology; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Georgia Institute of Technology in Atlanta seeks a manager to provide strategic oversight of programs, processes, and initiatives within the Outreach and Client Services unit of the Office of Scholarships and Financial Aid. The role interfaces with staff, students, and external partners and includes supervising assigned staff.

The position emphasizes advising students, ensuring SAP compliance, managing federal work-study operations, and producing data-driven reports.

Qualifications

• Requires advanced knowledge of federal student aid programs and rules.
• Experience advising students or managing student financial aid programs is preferred.

Responsibilities

• Provide strategic management of programs, processes and initiatives for OFSA.
• Advise and counsel students and unit staff regularly.
• supervise assigned staff within Outreach and Client Services unit.
• Represent the unit in meetings and presentations with internal and external entities.
• Prepare reports and analyze data for the unit.
• Oversee the unit's web content and customer service surveys.

Skills

Federal student aid regulations

Financial aid software

Customer service

Data analysis

Education

Bachelor's Degree

Tools

Financial aid management software

Job description

Georgia Institute of Technology in Atlanta seeks a manager to provide strategic oversight of programs, processes, and initiatives within the Outreach and Client Services unit of the Office of Scholarships and Financial Aid. The role interfaces with staff, students, and external partners and includes supervising assigned staff.

The position emphasizes advising students, ensuring SAP compliance, managing federal work-study operations, and producing data-driven reports.