Strategic Store Leader: Front-End & Pharmacy Ops

Walgreens

Alexandria (VA)

On-site

USD 45,000 - 72,000

Full time

4 days ago

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Job summary

Walgreens in the United States is seeking an experienced Store Operations Leader to supervise customer service associates and front-end operations, and to support the Store Manager in achieving company deliverables. You will lead recruitment, coaching, scheduling, and adherence to policies across store activities, including pharmacy operations.

The role emphasizes driving customer satisfaction, coaching teams on service metrics, and ensuring effective inventory and financial performance.

Qualifications

Demonstrated leadership abilities with professional business ethics and strong communication skills.
Completion of Store Manager training LEAP or willingness to complete Walgreens Leadership Essentials within 12 weeks.
Fluency in English reading, writing, and speaking (except in Puerto Rico).

Responsibilities

Supervises customer service associates and front-end operations to achieve company deliverables.
Supports Store Manager with overall operation and scheduling; ensures store assets and profitability.
Leads and trains team members including recruitment, performance management, and discipline.
Manages store and pharmacy inventory, pricing, and operating procedures.
Analyses financial and performance data to drive store improvements.