Emerging Store Leader: Front-End & Pharmacy Ops

Walgreens; Marion (IN); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking an experienced store operations leader to supervise customer service associates and front-end operations, driving performance across pharmacy and retail. You will support the Store Manager in achieving company deliverables, ensuring strong customer experiences and efficient daily execution.

You will coach teams, manage scheduling, onboarding, and performance reviews, while maintaining store appearance, inventory accuracy, and adherence to policies.

Qualifications

• Leadership abilities with professional business ethics and strong communication.
• Experience directing customer service teams and front-end operations.
• Ability to hire, train, coach, and manage performance of store staff.
• Flexibility to work extended hours, evenings, and weekends.
• Willingness to relocate for advancement to store manager positions.

Responsibilities

• Supervise customer service associates and front-end operations.
• Lead store operations and scheduling, ensure coverage and timeliness.
• Support merchandising, asset protection, and overall store profitability.
• Coach and develop team members, conduct performance reviews.
• Collaborate with Store Manager on data-driven decisions and store strategy.

Skills

Leadership

Customer service

Communication

Scheduling

People management

Education

Bachelor’s degree

HS Diploma/GED

Store Manager training (LEAP)

Tools

Pharmacy operations tools

Job description

Walgreens is seeking an experienced store operations leader to supervise customer service associates and front-end operations, driving performance across pharmacy and retail. You will support the Store Manager in achieving company deliverables, ensuring strong customer experiences and efficient daily execution.

You will coach teams, manage scheduling, onboarding, and performance reviews, while maintaining store appearance, inventory accuracy, and adherence to policies.