Strategic Steel Account Manager

Vesuvius North America; Birmingham (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Vesuvius North America is seeking an Account Manager to manage a portfolio of customer accounts in the Birmingham, AL area. The role focuses on growing revenue, maintaining strong customer relationships, and coordinating service and reporting activities with internal teams.

The successful candidate will drive customer satisfaction, leverage available technology, and coordinate with sales and technical staff to deliver solutions. Travel and on-site collaboration with customers are expected.

Qualifications

• Experience managing key accounts in industrial sales.
• Proven track record of meeting/exceeding sales targets.
• Familiar with customer service and technical reporting.

Responsibilities

• Grow business by building long-term customer relationships.
• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with customers.
• Act as the point of contact and address customers’ needs.
• Generate new business using existing and potential networks.
• Resolve conflicts and provide timely solutions to customers.
• Coordinate daily service activities including inventory planning and forecasting.
• Report on account status and progress.
• Set and track sales targets aligned with company objectives.

Skills

Customer relationships

Sales experience

Negotiation

Communication skills

Project coordination

Tools

Excel

Word

Outlook

SharePoint

Job description

Vesuvius North America is seeking an Account Manager to manage a portfolio of customer accounts in the Birmingham, AL area. The role focuses on growing revenue, maintaining strong customer relationships, and coordinating service and reporting activities with internal teams.

The successful candidate will drive customer satisfaction, leverage available technology, and coordinate with sales and technical staff to deliver solutions. Travel and on-site collaboration with customers are expected.