Strategic Solution Architect — Digital Marketing & CRM

Empower LLC; Northern (KY); Hybrid; USD 114,000 - 165,000; Full time

Benefits offered by this job

Medical and dental

401(k) with company match

Tuition reimbursement

Flexible work environment

Paid time off and holidays

Volunteer time—16 hours/year

BRGs and inclusive culture

Diversity and inclusion focus

Work-life balance emphasis

Job summary

Empower LLC in the United States is seeking a Technical Solution Architect for Digital Marketing & Communications to translate business outcomes into executable architectures and drive delivery across websites and CRM campaigns.

You will partner with business, product, engineering, data, security, platform, and enterprise teams to move initiatives from objectives through design, delivery, production readiness, and continuous learning.

Qualifications

• Translate business outcomes into capability impacts, target-state architectures and roadmaps.
• Design end-to-end solutions across websites, apps, CRM, and campaign platforms.
• Establish domain, data, event and API boundaries with privacy and consent in mind.
• Create architecture artifacts and document decision records for reuse.
• Define measurable non-functional requirements aligned with risk and criticality.
• Identify decisions affecting scalability, security, and cost; communicate clearly.
• Mentor engineers and drive architecture reasoning across teams.
• Lead architectural decisions through influence across organizations.

Responsibilities

• Translate business objectives into practical delivery increments and roadmaps.
• Design end-to-end solutions spanning websites, mobile apps, CRM, and analytics.
• Define boundaries and reusable patterns for customer profiles and journeys.
• Produce architecture views, deployment models, data flows, and ADRs.
• Collaborate with business, product, engineering, data and security teams.
• Evaluate platforms and integrations; advise buy-versus-build options.
• Provide guardrails for engineering teams to implement detailed designs.
• Support cross-channel engagement and privacy/compliance considerations.

Skills

Enterprise architecture

Solution design

AWS cloud architecture

Distributed systems

Non-functional requirements

Architecture governance

Cross-functional leadership

Mentoring engineers

Education

AWS certification

Tools

Salesforce Marketing Cloud

Adobe Experience Cloud

Braze

Twilio

CMS/DXP platforms

Job description

Empower LLC in the United States is seeking a Technical Solution Architect for Digital Marketing & Communications to translate business outcomes into executable architectures and drive delivery across websites and CRM campaigns.

You will partner with business, product, engineering, data, security, platform, and enterprise teams to move initiatives from objectives through design, delivery, production readiness, and continuous learning.