Strategic Solutions Architect – Digital Experience ROI

Dentsu Aegis Network Ltd.; New York (NY); On-site; USD 113,000 - 175,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Short-term and long-term disability

401k

Paid time off

Paid holidays

Paid sick leave

Paid parental leave

Job summary

Merkle and dentsu offer a senior Solutions Architect role focused on shaping customer experience strategies for enterprise clients. You will lead discovery workshops, develop strategic roadmaps, and design innovative solutions across Adobe Experience Cloud to drive measurable business outcomes.

Requires deep MarTech knowledge, executive stakeholder engagement, and the ability to translate complex concepts into compelling business cases that align technology with strategy.

Qualifications

• Experience in solution architecture, technical consulting, pre-sales, or enterprise transformation leadership.
• Proven background leading discovery workshops and executive stakeholder conversations.
• Experience building business cases, ROI models, and transformation roadmaps.
• Deep understanding of customer data, marketing technology, analytics, workflow management, or digital experience platforms.
• Experience partnering closely with sales organizations and account teams.
• Adobe & MarTech expertise with multiple Adobe solutions and adjacent technologies.

Responsibilities

• Lead Discovery & Shape Strategy
• Facilitate executive and stakeholder discovery workshops
• Assess technology maturity, organizational challenges, and capability gaps
• Identify opportunities across content supply chain, customer data, personalization, and journey orchestration
• Translate technical findings into clear business value and actionable recommendations
• Architect solutions across Adobe Experience Cloud and broader marketing technology ecosystems
• Create compelling presentations, architectural diagrams, integration concepts, and business cases
• Quantify value through ROI, efficiency gains, reduced risk, and time-to-market acceleration
• Partner with Sales & Client Teams
• Collaborate with Adobe sellers, account leaders, and technical SMEs
• Support business development efforts through solution positioning and technical storytelling
• Help identify Adobe licensing and growth opportunities
• Build client confidence through strategic consultation and thought leadership
• Drive Innovation
• Stay at the forefront of Adobe technologies, AI capabilities, and digital experience trends
• Advise clients on emerging solutions including content supply chain, customer data platforms, personalization, analytics, and generative AI
• Create reusable frameworks, business case models, and discovery approaches that scale across engagements

Skills

Solution architecture

Technical consulting

Pre-sales

Enterprise transformation

Adobe & MarTech

Stakeholder management

Tools

Adobe Experience Platform

Adobe Journey Optimizer

Customer Journey Analytics

Adobe Experience Manager Assets

Workfront GenStudio

Job description

Merkle and dentsu offer a senior Solutions Architect role focused on shaping customer experience strategies for enterprise clients. You will lead discovery workshops, develop strategic roadmaps, and design innovative solutions across Adobe Experience Cloud to drive measurable business outcomes.

Requires deep MarTech knowledge, executive stakeholder engagement, and the ability to translate complex concepts into compelling business cases that align technology with strategy.