Strategic Solution Architect — Data 360 & AI

salesforce.com, inc.; Illinois; On-site; USD 123,000 - 227,000; Full time

Job summary

Salesforce Professional Services seeks a Solution Architect focusing on Data 360 for large enterprise customers. You will lead one or more workstreams, acting as a trusted advisor and hands-on consultant to deliver ROI and scalable solutions using Salesforce technologies.

The role requires strong architecture skills, client engagement, and the ability to drive complex programs in a dynamic environment. Travel up to 50% is expected.

Qualifications

• Extensive experience with Data 360 and data platforms
• Expert level in defining system architecture and gap analysis
• Experience with AI toolchains and deploying AI in enterprise projects
• Strong presentation and communication skills
• Experience in leading discovery sessions and writing user stories
• Ability to manage multi-workstream enterprise engagements
• Willingness to travel up to 50%

Responsibilities

• Serve as a strategic trusted advisor for PACE clients and Data 360
• Lead workstreams in complex enterprise engagements and deliver ROI
• Act as hands-on advisor with strong Salesforce product knowledge
• Co-create vision with customers and remove roadblocks
• Present and facilitate with C-suite and business stakeholders
• Analyze issues, identify root causes and corrective actions
• Ensure programs stay on track and solutions are maintainable
• Drive program vision and articulate strategies for Salesforce platform

Job description

Salesforce Professional Services seeks a Solution Architect focusing on Data 360 for large enterprise customers. You will lead one or more workstreams, acting as a trusted advisor and hands-on consultant to deliver ROI and scalable solutions using Salesforce technologies.

The role requires strong architecture skills, client engagement, and the ability to drive complex programs in a dynamic environment. Travel up to 50% is expected.