Strategic SMERF Group Sales Leader

Westmont Hospitality; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Free employee meals

Free parking

Hilton travel discounts

Collaborative team environment

Job summary

Westmont Hospitality’s DoubleTree by Hilton Omaha Downtown is seeking an energetic SMERF Sales Manager to drive group room and meeting business within SMERF segments. You will prospect, negotiate, and secure new wins while maintaining key relationships to maximize revenue across 414 guestrooms and 30,500 sq ft of meeting space.

You’ll report to the Director of Sales & Marketing, collaborate with Catering, Revenue Management, and Operations, and participate in local events to expand market

Qualifications

• One or more years of hotel sales experience, preferably SMERF, group, catering, or hospitality sales.
• Strong knowledge of the Omaha market and community organizations preferred.
• Proven ability to develop new business and cultivate long-term client relationships.
• Excellent verbal, written, presentation, and negotiation skills.
• Highly organized with strong time management and follow-up abilities.
• Self-motivated with a passion for hospitality and guest service.
• Hilton brand experience preferred but not required.

Responsibilities

• Be incredibly friendly, customer-centric, and enjoy creating memorable experiences while having fun in a team-oriented environment.
• Develop and execute strategic sales plans targeting SMERF organizations.
• Generate new business through outside sales calls, networking events, referrals, and client relationship development.
• Maintain and grow existing accounts while identifying opportunities for repeat business.
• Solicit, negotiate, and close group room blocks, meetings, and special events.
• Conduct site tours and showcase hotel facilities to prospective clients.
• Prepare and present proposals, contracts, and banquet event agreements.
• Negotiate guest room rates, meeting space rental, and hotel services within guidelines.
• Collaborate with Catering, Revenue Management, and Operations teams to ensure successful execution of group events.
• Attend local industry events and community functions to promote the hotel.
• Meet or exceed revenue goals, activity metrics, and sales targets.
• Maintain accurate account, activity, and pipeline information in the sales system.

Skills

Sales experience

Omaha market

New business

Verbal & written comms

Time management

Self-motivated

Hilton experience

Tools

Delphi FDC

CRM systems

Job description

Westmont Hospitality’s DoubleTree by Hilton Omaha Downtown is seeking an energetic SMERF Sales Manager to drive group room and meeting business within SMERF segments. You will prospect, negotiate, and secure new wins while maintaining key relationships to maximize revenue across 414 guestrooms and 30,500 sq ft of meeting space.

You’ll report to the Director of Sales & Marketing, collaborate with Catering, Revenue Management, and Operations, and participate in local events to expand market