Strategic Small Business Banking Relationship Manager

Bank N.A.; Clovis (CA); On-site; USD 65,000 - 140,000; Full time

Job summary

BMO Financial Group is seeking a Commercial Relationship Manager to cultivate and manage a portfolio of small business clients in the California market. The role focuses on building trust, delivering financial solutions, and growing wallet share through targeted outreach and strategic planning.

Candidates should bring strong financial analysis, lending knowledge, and a proven track record in sales and service. The position is salaried with a competitive pay range and dedicated benefits.

Qualifications

• Typically 4–6 years of relevant experience and post-secondary degree in related field or equivalent.
• Strong financial analysis skills with ability to interpret financial statements and drive growth while mitigating risk.
• Solid knowledge of business banking products, lending processes and loan documentation, policies, procedures, and technologies.
• Extensive experience with customer sales and service.
• Technical proficiency from education or work experience.
• Excellent verbal and written communication; collaborative and team-oriented.
• Strong analytical and problem-solving abilities with in-depth reasoning.
• Influence skills and data-driven decision making in day-to-day work.

Responsibilities

• Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO's market share.
• Proactively develops and executes sales strategies to attract new business clients and expand existing relationships.
• Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business.
• Generates appointments and opportunities to grow business results through targeted sales efforts.
• Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
• Identifies prospective customers and cross-sells additional products and services to meet their needs.
• Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
• Understands the local market and proactively develops relationships with centres of influence.
• Delivers exceptional customer service and builds trust by providing expertise, responsive service, and support.
• Develops and maintains long-term profitable relationships and expands wallet share within the assigned portfolio.

Skills

Financial analysis

Credit assessment

Sales & service

Data-driven decisions

Verbal & written comms

Collaboration & team

Analytical problem solving

Influence skills

Risk management

Education

Post-secondary degree

Tools

Financial software

Job description

BMO Financial Group is seeking a Commercial Relationship Manager to cultivate and manage a portfolio of small business clients in the California market. The role focuses on building trust, delivering financial solutions, and growing wallet share through targeted outreach and strategic planning.

Candidates should bring strong financial analysis, lending knowledge, and a proven track record in sales and service. The position is salaried with a competitive pay range and dedicated benefits.