Strategic SharePoint Administrator – DoD Onsite

ADP, Inc.; Tampa (FL); On-site; USD 84,000 - 94,000; Full time

Job summary

ADP, Inc. is seeking a SharePoint Administrator for full-time, on-site work in Tampa, FL, at McDill AFB. You will manage classified and unclassified DoD SharePoint environments, provide Tier 1 and 2 support, and train users on SharePoint and Power Platform tools.

The role requires a Bachelor’s degree in IT/CS and at least 3 years of SharePoint Online administration experience, with strong Windows OS knowledge, collaboration, and customer service skills. DoD experience is desired.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of 3 years' experience as a SharePoint Online Administrator.
• Extensive knowledge of Windows operating systems (O365) suite.
• Superb collaboration, interpersonal, and communication skills.
• Advanced analytical and problem-solving abilities.
• Excellent organizational and time-management skills.
• Strong customer service skills with experience in providing Tier 1 and Tier 2 support.

Responsibilities

• Drive innovation for the command’s SharePoint portal and sites by identifying and implementing new features and process improvements.
• Host and facilitate technical briefings, capability demonstrations, and planning meetings for senior military and C-Suite level leadership.
• Design, organize, and conduct formal training workshops and events to increase user proficiency and adoption of SharePoint and Power Platform tools.
• Leverage strong documentation skills to create and maintain clear, concise SharePoint user guides, how-to articles, FAQs, and technical papers.
• Demonstrate excellent task management skills by effectively tracking all work, notes, and customer interactions within the internal ticketing system.
• Must possess demonstrated working experience with Power BI, Power Apps, Power Automate and SharePoint forms for tasks.
• Controlling access to sites, document libraries, and setting permissions across HUB and spoke SharePoint sites.
• Troubleshooting and resolving SharePoint issues or malfunctions.
• Ensuring sufficient storage space by performing clean-ups and archiving data.
• Provide SharePoint support to customers on Out-of-the-box features for Modern SharePoint Online sites, pages, document libraries, and lists.
• Provide content management training to users on how they can use Out-of-the-box features and update their content.
• Manage creation, modification, and deletion of SharePoint Online sites and their respective connection to HUB site(s).

Skills

Communication

Analytical

Time management

Organizational skills

Customer service

Team collaboration

Problem solving

Education

Bachelor's degree in IT/CS

Tools

SharePoint Online

Power BI

Power Apps

Power Automate

Job description

ADP, Inc. is seeking a SharePoint Administrator for full-time, on-site work in Tampa, FL, at McDill AFB. You will manage classified and unclassified DoD SharePoint environments, provide Tier 1 and 2 support, and train users on SharePoint and Power Platform tools.

The role requires a Bachelor’s degree in IT/CS and at least 3 years of SharePoint Online administration experience, with strong Windows OS knowledge, collaboration, and customer service skills. DoD experience is desired.