SharePoint Administrator

Paragon Technology Group; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Paragon Technology Group seeks a SharePoint Administrator to support DoD environments at McDill AFB, FL on-site. You will configure, manage, and migrate SharePoint platforms across NIPR, SIPR, and JWICS, ensuring secure access and data integrity.

The role serves as the primary on-site Tier 1 and 2 support and trainer for SharePoint Online, Power BI, Power Apps, and Power Automate, with a focus on training and user adoption.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of 3 years' experience as a SharePoint Online Administrator.
• Strong Windows O365 proficiency; DoD environment familiarity is a plus.

Responsibilities

• Drive implementation and maintenance of SharePoint portals and sites.
• Host technical briefings and planning meetings for leadership.
• Design and conduct training workshops to improve user proficiency.
• Create and maintain user guides, FAQs, and technical papers.
• Provide Tier 1-2 support and ticketing system updates.
• Manage access controls, storage, and problem resolution for SharePoint environments.
• Support content management and updates of SharePoint Online sites and HUB connections.

Skills

SharePoint Admin

Power Platform

Tier 1-2 Support

Training & Documentation

Content Management

Customer Service

Communication Skills

Education

Bachelor's degree in IT/CS

Tools

SharePoint Online

Power BI

Power Apps

Power Automate

Job description

The SharePoint Administrator works with a dynamic SharePoint Collaboration Team for 100% on-site work at McDill AFB, FL. This position manages classified and unclassified Department of Defense SharePoint environments for the Joint Communications Support Element (JCSE). The position is responsible for configuring, managing, and when necessary, migrating SharePoint platforms across Department of Defense NIPR, SIPR, and JWICS domains. Serves as the primary onsite technical Tiers 1 and 2 support and trainer for SharePoint Online operations.

Responsibilities

• Drive innovation for the command’s SharePoint portal and sites by identifying and implementing new features and process improvements.
• Host and facilitate technical briefings, capability demonstrations, and planning meetings for senior military and C-Suite level leadership.
• Design, organize, and conduct formal training workshops and events to increase user proficiency and adoption of SharePoint and Power Platform tools.
• Leverage strong documentation skills to create and maintain clear, concise SharePoint user guides, “how-to” articles, FAQs, and technical papers.
• Demonstrate excellent task management skills by effectively tracking all work, notes, and customer interactions within the internal ticketing system.
• Must possess demonstrated working experience with Power BI, Power Apps, Power Automate and SharePoint forms for tasks.
• Controlling access to sites, document libraries, and setting permissions across HUB and spoke SharePoint sites.
• Troubleshooting and resolving SharePoint issues or malfunctions.
• Ensuring sufficient storage space by performing clean-ups and archiving data.
• Provide SharePoint support to customers on Out-of-the-box features for Modern SharePoint Online sites, pages, document libraries, and lists.
• Provide content management training to users on how they can use Out-of-the-box features and update their content.
• Manage creation, modification, and deletion of SharePoint Online sites and their respective connection to HUB site(s).

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of 3 years' experience as a SharePoint Online Administrator.
• Extensive knowledge of Windows operating systems (O365) suite.
• Superb collaboration, interpersonal, and communication skills.
• Advanced analytical and problem-solving abilities.
• Excellent organizational and time-management skills.
• Strong customer service skills with experience in providing Tier 1 and Tier 2 support.

Desired Skills and Experience

• 3+ years of working in DoD environment
• Proactive self-starter, capable of constructively applying strong technical SharePoint knowledge to drive continuous improvement.
• Knowledge of database structure and how two or more pieces of data relate to each other.