Strategic Service Quote Estimator

Air Systems Service & Construction; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Air Systems Service & Construction in Sacramento, CA is seeking a Service Estimator to prepare and present detailed service quotes based on technician input and to support operations through timely ordering of parts, equipment and materials.

The role requires strong customer-service skills, attention to accuracy, and the ability to communicate workload and pricing strategies clearly to the Service Operations Manager.

Qualifications

• Outstanding customer service
• Professional office environment
• Ability to research pricing and availability of parts

Responsibilities

• Review service quote requests from field Service Technicians
• Obtain pricing and quotation for parts, material and equipment
• Prepare Service Quotes in financial tracking software based on profitability goals
• Prepare service quotes in proposal format and present to clients
• Create close rapport with clients and Service Technicians
• Implement system of tracking outstanding quotes and following-up with clients
• Create service work orders for work approved by clients
• Purchase and track parts, material and equipment
• Receive orders to service department by direct shipping or will call and notify assigned Service Technicians
• Provide sales reports and closing rates to Service Operations Manager
• Assist Service Operations Manager in achieving financial goals through strategic pricing
• Resolve customer concerns through quick and attentive response to calls and emails

Job description

Air Systems Service & Construction in Sacramento, CA is seeking a Service Estimator to prepare and present detailed service quotes based on technician input and to support operations through timely ordering of parts, equipment and materials.

The role requires strong customer-service skills, attention to accuracy, and the ability to communicate workload and pricing strategies clearly to the Service Operations Manager.