HVAC Service Estimator — Fast Quotes & Sales Support

PremiStar; Waco (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

PremiStar is seeking an Inside Sales – Service Estimator to process technician-submitted opportunities and generate customer quotes within tight turnaround times. You will focus on accurate pricing for repair opportunities and simple equipment replacements, supporting service technicians, customers, and operations teams.

You will review quotes within 48 hours, obtain vendor pricing, and coordinate with technicians to clarify scope.

Qualifications

• Bachelor's degree in business/marketing/engineering or related field.
• HVAC/controls experience with quoting or customer service preferred.
• Ability to translate technician reports into accurate quotes.
• Strong communication and client-facing skills.

Responsibilities

• Review and process technician-submitted repair opportunities to generate quotes.
• Provide quotes for simple equipment replacements up to $25,000.
• Communicate with customers to present quotes and support sales closure.
• Coordinate with technicians to clarify scope and findings.
• Maintain CRM records and track quote status.
• Follow up on open quotes to improve conversion.
• Obtain vendor pricing for parts as needed.
• Escalate complex opportunities when required.
• Support continuous improvement of quoting tools and processes.
• Ensure quotes meet turnaround times (48 hours).

Skills

Excellent communication

Customer focus

Attention to detail

Fast-paced environment

Multitasking

Vendor coordination

Education

Bachelor's Degree in Business/Marketing/Engineering

High School/Trade School Diploma plus 1-2 years HVAC/controls experience

1-2 years of commercial HVAC/building services or quoting experience

Tools

Microsoft Excel

Microsoft Dynamics 365

XOi or similar tech

Job description

PremiStar is seeking an Inside Sales – Service Estimator to process technician-submitted opportunities and generate customer quotes within tight turnaround times. You will focus on accurate pricing for repair opportunities and simple equipment replacements, supporting service technicians, customers, and operations teams.

You will review quotes within 48 hours, obtain vendor pricing, and coordinate with technicians to clarify scope.