Strategic Service Network Manager – Multi‑Site Operations

Prevost; Town of Florida (NY); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive medical, dental, and vision insurance

Generous paid time off

Competitive matching retirement savings plans

Job summary

Prevost is seeking a Service Network Support Manager to oversee customer satisfaction and profitability for our service centers in the US and Canada. This vital role involves analyzing performance, resolving network issues, and leading special projects. The ideal candidate will have a Bachelor’s degree along with ten years of relevant experience in a multi-site environment.

The position offers a salary range of $110,000 - $130,000 annually, alongside competitive benefits including medical coverage and paid time off.

Qualifications

• 10 years of relevant experience in a multi-site dealer environment.
• Ability to travel between USA and Canada (approximately 25%).
• Comfortable working in a matrix organization.

Responsibilities

• Drive financial success through P&L management and profitability analysis.
• Advise and collaborate with customers to implement action plans.
• Ensure high customer satisfaction throughout the service department.

Skills

Analytical skills

Relationship management

Negotiation skills

Self-motivated

Bilingual (Spanish or French)

Proficient in Microsoft Office

Education

Bachelor’s degree in business or a related area

Job description

Prevost is seeking a Service Network Support Manager to oversee customer satisfaction and profitability for our service centers in the US and Canada. This vital role involves analyzing performance, resolving network issues, and leading special projects. The ideal candidate will have a Bachelor’s degree along with ten years of relevant experience in a multi-site environment.

The position offers a salary range of $110,000 - $130,000 annually, alongside competitive benefits including medical coverage and paid time off.