Strategic Service Network Manager – Multi‑Site Operations

Prevost; Houston (TX); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive medical, dental and vision insurance

Generous paid time off

Matching retirement savings plans

Programs for work-life balance

Job summary

Prevost is looking for a Service Network Support Manager based in Houston, Texas, to enhance customer satisfaction and profitability across the service center network in the US and Canada. You will work closely with the Sr. Director and lead initiatives to drive financial success while maintaining high customer service standards.

The role demands strong analytical and relationship management skills, along with the ability to travel. A competitive salary range of $110,000 - $130,000 is offered, along with comprehensive benefits.

Qualifications

• Bachelor’s degree in business or related area and/or 10 years of relevant experience.
• Experience in a multi-site, dealer environment.
• Ability to travel between USA and Canada, approximately 25% travel total.

Responsibilities

• Drive P&L management to increase overall network profitability.
• Conduct analysis of service and parts operations.
• Advise and collaborate with internal and external customers.

Skills

Relationship management

Analytical thinking

Negotiation skills

Detail-oriented

Bilingual (Spanish or French)

Education

Bachelor's degree in business or a related area

10 years of relevant experience

Tools

Microsoft Office

Job description

Prevost is looking for a Service Network Support Manager based in Houston, Texas, to enhance customer satisfaction and profitability across the service center network in the US and Canada. You will work closely with the Sr. Director and lead initiatives to drive financial success while maintaining high customer service standards.

The role demands strong analytical and relationship management skills, along with the ability to travel. A competitive salary range of $110,000 - $130,000 is offered, along with comprehensive benefits.