Strategic Service Network Manager – Multi‑Site Operations

Prevost; Franklin Park (IL); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive medical, dental and vision insurance

Generous paid time off

Matching retirement savings plans

Focus on professional development

Job summary

Prevost in Franklin Park, Illinois, is looking for a Service Network Support Manager to ensure customer satisfaction and profitability in our service center network across the US and Canada. This role involves monitoring financial metrics, analyzing operations, and fostering relationships with key stakeholders.

The ideal candidate has a Bachelor's degree in business or related experience, strong analytical abilities, and must be self-motivated. Compensation ranges from $110,000 to $130,000 annually, along with a competitive benefits package.

Qualifications

• Experience in a multi-site dealer environment.
• Ability to travel approximately 25% between USA and Canada.
• Proficient in Microsoft Office.

Responsibilities

• Monitor P&L, sales, gross profit, and labor costs.
• Conduct in-depth analysis of service operations.
• Advise with internal and external customers.
• Ensure high levels of customer satisfaction.

Skills

Relationship management

Analytical skills

Negotiation skills

Customer orientation

Self-motivation

Education

Bachelor’s degree in business or related area

10 years of relevant experience

Tools

Microsoft Office

Job description

Prevost in Franklin Park, Illinois, is looking for a Service Network Support Manager to ensure customer satisfaction and profitability in our service center network across the US and Canada. This role involves monitoring financial metrics, analyzing operations, and fostering relationships with key stakeholders.

The ideal candidate has a Bachelor's degree in business or related experience, strong analytical abilities, and must be self-motivated. Compensation ranges from $110,000 to $130,000 annually, along with a competitive benefits package.