Strategic Service Delivery Project Manager

NCR Voyix; Texas; Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

NCR Voyix Corporation is seeking a Project Manager - Service Delivery to lead planning, scoping, and delivery of complex client projects across multiple industries. The role is office-based in the United States with a focus on coordinating across PS teams and clients.

The role emphasizes on-time, on-budget delivery, stakeholder communications, and alignment with organizational goals. A strong PM background and certification are required to succeed in this role at NCR Voyix.

Qualificações

• Bachelor’s degree required; PMP/PRINCE2 or equivalent certification preferred.
• Minimum 5 years of project management experience in professional services.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to manage multiple tasks and deliverables.

Responsabilidades

• Plan, define, and deliver projects on time and within budget.
• Design project goals and success metrics.
• Serve as liaison between project team and leadership.
• Prepare progress reports and manage client communications.
• Enforce project management methodologies and governance.
• Lead weekly status meetings with clients and internal teams.
• Track risks, issues, and change requests.

Conhecimentos

Project management

Stakeholder communication

Risk management

Scheduling & budgeting

Team leadership

Self-motivation

Formação académica

Bachelor's degree

PM Certification (PMP/PRINCE2)

Descrição da oferta de emprego

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title: Project Manager - Service Delivery

Location: Atlanta, GA Irving, TX

Work style: Office based

The NCR Project Manager (PM) is responsible for planning, defining, and delivering projects. The PM designs the project goals and success markers to determine how success will be measured and tracked. The PM ensures the project remains on time, on budget, and helps motivate team members to hit their goals. The Project Manager also acts as a liaison between the project team and upper-level management. The PM prepares and presents progress reports and ensures the project is furthering organizational goals. Most importantly, the PM assures effective communications between and amongst all project stakeholders (internal and external).

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title: Project Manager - Service Delivery

Location: Atlanta, GA Irving, TX

Work style: Office based

The NCR Project Manager (PM) is responsible for planning, defining, and delivering projects. The PM designs the project goals and success markers to determine how success will be measured and tracked. The PM ensures the project remains on time, on budget, and helps motivate team members to hit their goals. The Project Manager also acts as a liaison between the project team and upper-level management. The PM prepares and presents progress reports and ensures the project is furthering organizational goals. Most importantly, the PM assures effective communications between and amongst all project stakeholders (internal and external).

Position Summary & Key Areas Of Responsibility

• Completes or tracks completion of project tasks; escalates assignment conflicts and issues
• Works with PS Technical Leader and Team Leaders to generate estimates as well as SOWs and CRs for future project work
• Manages the Change Control Process
• Adheres to the NCR Project Management and Solution Delivery Methodology
• Enforces NCR Global PMO Processes
• Creates and manages the PS delivery project plan including detailed Work-Breakdown-Structures for all tasks and activities
• Escalates poor team performance to PS management team
• Prepares weekly (or at the frequency requested) client status reports
• Holds weekly project status update meetings with the Client’s Project Manager
• Provides weekly internal project status reports to PS Partner, Client Partner and Regional PMO (if required) outlining activities performed and planned, as well as dependencies and risks
• Tracks and documents project lessons learned
• Works with the Project Coordinator (if applicable) to develop the data elements and reports needed to help manage project performance
• Manages PSA project reporting for assigned projects
• Has an in-depth understanding of all elements impacting the project budget
• Identifies and manages Risks, Defects and Issues
• Regularly monitors assigned project status and completion against schedule and budget
• Secures on-time acceptance of Project Deliverables by the Client, manage revenue recognition and forecasting
  
  

Basic Qualifications

• Bachelor’s degree
• Project Management Certification required (PMP, PRINCE2 or equivalent)
• Minimum of 5 years of project management experience in a fee-for-service professional services environment
• Strong organizational skills
• Excellent problem-solving skills
• Self-directed, self-motivated
• Good at managing multiple tasks and deliverables simultaneously
• Superior written and verbal communications skills
• Minimum of a bachelor’s degree - preferably in Computer Science/Computer Engineering or related field, Project Management or equivalent in a business-related discipline
  
  

Preferred Qualifications

• Previous experience working within a professional services organization
• NCR Domain experience (Banking, Hospitality, Retail, Technology & Telecommunications)
• Software Delivery Life-Cycle (SDLC) knowledge for planning and support of the development and testing efforts
  
  

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”