Strategic Senior Promo Operations Analyst (Hybrid)

PetSmart, Inc.; Phoenix (AZ); Hybrid; USD 90,000 - 110,000; Full time

Job summary

PetSmart is seeking a Sr. Analyst, Promo Operations in Phoenix to lead end-to-end promotional execution for in-store campaigns. You will manage promo setup across planning tools, ensuring accuracy, timelines, and policy compliance while coordinating with cross‑functional partners.

You will act as the promotional pricing SME for AMS and Promo Advisor, driving process improvements, audits, and timely store execution with a focus on data-driven insights and scalable workflows.

Qualifications

• Understanding of AMS promotions and coupon policies.
• Ability to synthesize multiple data sets into a cohesive story.
• Strong attention to deadlines and accuracy in promotions.

Responsibilities

• Own end-to-end promo setup and deployment for in-store promotions.
• Collaborate with Merch Ops, Merch Planning & Allocation, Store Ops, IS and Marketing.
• Provide training documentation and audit promotional data for accuracy and impact.

Skills

AMS knowledge

Data storytelling

Attention to detail

Team collaboration

Excel proficiency

Education

Bachelor’s degree preferred

Tools

SAP

Promo Advisor

Excel

Job description

PetSmart is seeking a Sr. Analyst, Promo Operations in Phoenix to lead end-to-end promotional execution for in-store campaigns. You will manage promo setup across planning tools, ensuring accuracy, timelines, and policy compliance while coordinating with cross‑functional partners.

You will act as the promotional pricing SME for AMS and Promo Advisor, driving process improvements, audits, and timely store execution with a focus on data-driven insights and scalable workflows.