Strategic SAP & Sales Operations Analyst

Delta Electronics Americas; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Delta Electronics Americas is seeking a Business Support Analyst to optimize sales and order management processes. You will analyze workflows, identify improvements, and implement SAP-driven solutions that boost efficiency and customer satisfaction.

You will collect and interpret sales data, build dashboards and reports on KPIs such as order accuracy, delivery timelines, and revenue, and collaborate with logistics, finance, and operations to ensure smooth execution and accurate reporting.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, or related field.
• 2–4 years of experience in business analysis or operations within electronics.
• Hands-on experience with SAP for order processing is required.
• Proficiency in Microsoft Office (Excel, PowerPoint) and SAP.
• Familiarity with B2B and distribution business models; experience in tech industries preferred.

Responsibilities

• Evaluate current sales and order management processes to identify gaps and inefficiencies.
• Recommend process improvements and automation opportunities to boost productivity and accuracy.
• Collect, interpret, and analyze sales and operational data to uncover trends and actionable insights.
• Develop dashboards and reports on KPIs such as order accuracy, delivery timelines, and revenue performance.
• Provide data-driven recommendations to support management decisions.
• Accurately process customer orders and manage invoicing through SAP.
• Track order status and delivery schedules to ensure timely fulfillment.
• Monitor inventory levels and communicate stock status to stakeholders.
• Collaborate with logistics and supply chain teams to resolve shipment issues promptly.
• Partner with sales, finance, and operations teams to align business objectives.

Skills

SAP

Data analysis

Excel

Power BI

Tableau

Education

Bachelor's degree in Business Administration, Information Systems, or related

Tools

SAP

Excel

PowerPoint

Power BI

Tableau

Job description

Delta Electronics Americas is seeking a Business Support Analyst to optimize sales and order management processes. You will analyze workflows, identify improvements, and implement SAP-driven solutions that boost efficiency and customer satisfaction.

You will collect and interpret sales data, build dashboards and reports on KPIs such as order accuracy, delivery timelines, and revenue, and collaborate with logistics, finance, and operations to ensure smooth execution and accurate reporting.