Strategic Sales Support Analyst

Flowserve Corporation; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Flowserve Corporation in Raleigh, NC is seeking a Sales Support Representative who serves as the primary customer contact and collaborates with Engineering, Manufacturing, Quality, and the Sales leadership team to respond to inquiries and advance key initiatives.

The SSR uses data as a strategic asset to provide decision support, forecast sales quotas, report productivity, and generate high-quality proposals; you will drive regional quotations, coordinate across sites, and support win-back

Qualifications

• Customer-focused with a results-driven mindset.
• Experience in sales or customer service in an engineered manufacturing environment.
• Proven ability to administrate commercial and/or government contracts.
• Strong collaboration and problem-solving abilities.
• Proficiency in Microsoft Office package.

Responsibilities

• Serve as the primary customer contact and respond to inquiries.
• Collaborate with Engineering, Manufacturing, Quality and Sales leadership to drive initiatives.
• Lead coordination on aftermarket quotes with stakeholders.
• Review customer specifications and apply Flowserve requirements.
• Generate high-quality proposals and support bid cycles.

Skills

Customer service

Sales support

Data analysis

Proposal coordination

MS Office

Education

BS or BA Degree in relevant field

Tools

Salesforce

ERP systems

CRM

Job description

Flowserve Corporation in Raleigh, NC is seeking a Sales Support Representative who serves as the primary customer contact and collaborates with Engineering, Manufacturing, Quality, and the Sales leadership team to respond to inquiries and advance key initiatives.

The SSR uses data as a strategic asset to provide decision support, forecast sales quotas, report productivity, and generate high-quality proposals; you will drive regional quotations, coordinate across sites, and support win-back