Strategic Sales Operations Manager

Socket.dev; Los Angeles (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Socket.dev is seeking a Sales Operations Manager to oversee and optimize sales processes, tools, and resources. You will work closely with sales teams to streamline workflows, set performance metrics, and analyze accounts across verticals to boost productivity and revenue.

The role requires at least 5 years in operations or sales support, strong Excel and ERP/CRM experience, and collaboration across departments to drive data-driven improvements and operational excellence.

Qualifications

• Minimum of 5 years of experience in operations, sales support, or related role.
• Experience with ERP, CRM, and order or expense management systems preferred.
• Strong proficiency in Microsoft Office and accurate documentation and reporting.

Responsibilities

• Manage and optimize sales processes, tools, and resources to improve productivity and revenue.
• Oversee CRM systems and sales technology to meet team needs.
• Develop and refine sales processes to reduce bottlenecks and improve efficiency.
• Partner with Sales Managers and cross-functional teams to implement initiatives and monitor outcomes.
• Review inventory levels, order processing, and contract administration; support on-time delivery.

Skills

Sales operations

Excel

CRM

Cross-functional

Education

Bachelor's degree in Business, Education, Training & Development, or related

Tools

SAP

Oracle

Paycom

Salesforce

Job description

Socket.dev is seeking a Sales Operations Manager to oversee and optimize sales processes, tools, and resources. You will work closely with sales teams to streamline workflows, set performance metrics, and analyze accounts across verticals to boost productivity and revenue.

The role requires at least 5 years in operations or sales support, strong Excel and ERP/CRM experience, and collaboration across departments to drive data-driven improvements and operational excellence.