Sr. Sales Operations Manager, Amazon Ads - Sales Enablement

Amazon; New York, Northern (NY, KY); On-site; USD 147,000 - 199,000; Full time

Job summary

Amazon Advertising LLC is seeking a Sr. Sales Operations Manager to design, plan and execute operational strategy supporting the US LCS advertising business in New York.

You will collaborate with Sales leadership and cross-functional teams to drive long-term growth and ensure data-driven decisions. The role emphasizes building scalable operational infrastructure, executing programs, and translating business needs into concrete requirements.

Qualifications

• Bachelor's degree or equivalent.
• Experience in sales operations or equivalent.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Experience using Salesforce (or other CRM tool) or BI tools.
• 10+ years of Microsoft Excel experience.

Responsibilities

• Build and maintain operational infrastructure to support sales teams, establishing foundational processes, systems, and workflows that enable consistent execution across the organization.
• Execute day-to-day operational programs including territory planning, pipeline hygiene, and sales reporting to ensure sales teams have the tools and data needed to perform.
• Develop and implement programs, tools, and analytics to increase sales productivity, with hands-on ownership of system configuration, data integrity, and process documentation.
• Partner with sales leadership to translate business needs into operational requirements, then directly manage the tactical execution and ongoing maintenance of resulting initiatives.
• Identify operational gaps impacting sales performance, build mechanisms to close them, implement solutions, and monitor results to ensure sales teams can deliver on targets.
• Support ad hoc operational needs and special projects as they arise.

Skills

Sales operations experience

Sales process definition

Data analysis

Education

Bachelor's degree or equivalent

Tools

Salesforce

BI tools

Microsoft Excel

Job description

Job ID: 10537923 | Amazon Advertising LLC

Amazon Ads is seeking an innovative, results-oriented professional with an excellent understanding of the digital advertising landscape to design, plan and execute operational strategy in support of the evolving Amazon Ads business. This person will work closely with Sales leadership and cross-functional teams to create and support initiatives to drive long-term growth for the US LCS advertising business, with the specific needs of the US LCS customer in mind. The ideal candidate is an excellent writer and communicator, a strategic thinker who works effectively with limited direction and is known for exercising impeccable judgment. The ability to think big, execute at a tactical level, and effortlessly collaborate with various disciplines across the organization is critical to be successful in this role.

Key job responsibilities

We are looking for a Sr. Sales Operations Manager who will:

• Build and maintain operational infrastructure to support sales teams, establishing foundational processes, systems, and workflows that enable consistent execution across the organization
• Execute day-to-day operational programs including territory planning, pipeline hygiene, and sales reporting to ensure sales teams have the tools and data needed to perform
• Develop and implement programs, tools, and analytics to increase sales productivity, with hands-on ownership of system configuration, data integrity, and process documentation
• Partner with sales leadership to translate business needs into operational requirements, then directly manage the tactical execution and ongoing maintenance of resulting initiatives
• Identify operational gaps impacting sales performance, build mechanisms to close them, implement solutions, and monitor results to ensure sales teams can deliver on targets
• Support ad hoc operational needs and special projects as they arise

About the team

The Regional Sales Ops Team's mission is to identify opportunities to accelerate revenue growth, drive efficiency, and to realize those opportunities through scalable strategies, mechanisms, and frameworks. The team is made up of individuals with a broad mix of experience and tenure, and we value collaboration, knowledge sharing, and partnership with our customers.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience in sales operations or equivalent
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience using Salesforce (or other CRM tool) or BI tools
• 10+ years of Microsoft Excel experience

Preferred Qualifications

• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 147,300.00 - 199,300.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.