Strategic Sales Operations Coordinator

wlv; Decatur (AL); On-site; USD 40,000 - 54,000; Full time

Job summary

Wolverine Industries in Decatur, AL is seeking a Sales Operations Administrator to support the Director of Sales with executive tasks, reporting, and onboarding activities.

You will maintain customer, quote, and opportunity data in Epics, track opportunities from RFQ to first shipment, and coordinate with Engineering, Production, Quality, Planning, and Shipping to keep onboarding on schedule. Knowledge of aluminum extrusion and related lead times is valued.

Qualifications

• 2+ years of experience in sales operations, customer service, manufacturing, or related experience.
• High school diploma required; associate or bachelor’s degree preferred.
• Proficiency with Microsoft Office, particularly Excel.
• Experience with Epics systems preferred.
• Manufacturing or aluminum extrusion experience preferred.

Responsibilities

• Provide executive administrative support to the Director of Sales, including calendar management, correspondence, travel coordination, and other day-to-day tasks.
• Support the sales team with daily sales operations, customer requests, quotes, and follow-up.
• Maintain accurate customer, quote, opportunity, and sales information in Epics systems.
• Track sales opportunities and ensure timely follow-up from lead, quote, order, delivery.
• Coordinate customer requirements and information between Sales and internal departments.

Skills

Excel

Microsoft Office

Analytical skills

Organizational skills

Communication skills

Problem-solving

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

Epics systems

Job description

Wolverine Industries in Decatur, AL is seeking a Sales Operations Administrator to support the Director of Sales with executive tasks, reporting, and onboarding activities.

You will maintain customer, quote, and opportunity data in Epics, track opportunities from RFQ to first shipment, and coordinate with Engineering, Production, Quality, Planning, and Shipping to keep onboarding on schedule. Knowledge of aluminum extrusion and related lead times is valued.