Strategic Sales Manager — Key Accounts & Growth

ALIGN PRECISION; Garden Grove (CA); On-site; USD 95,000 - 125,000; Full time

Job summary

ALIGN PRECISION is looking for a Sales & Business Development professional to manage all aspects of customer service and satisfaction for a dedicated ALIGN Business Unit. You will interact with engineering, quality, operations, and supply chain to ensure timely quoting and delivery, while supporting annual sales budgets and customer strategies.

The role emphasizes building strong customer partnerships, leading customer-facing teammates, and driving growth through new opportunities and market

Qualifications

• 2-4 years of relevant experience required.
• Bachelor’s degree or equivalent, plus advanced training.
• Identify and resolve problems in a timely manner or develop alternative solutions.
• Proficient in Microsoft Office programs and Windows operating system.
• Proficient in basic networking concepts.
• Thrives in a changing, fast-paced, growing business.
• Detail oriented and able to manage multiple projects simultaneously.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Serves as a primary contact for key existing customers as well as new accounts at an ALIGN Business Unit.
• Acts as both a primary interface and an escalation point for customer concerns and program-related issues.
• Maintains and builds strong, long-term customer partnerships to enable Business Unit growth strategies.
• Supports trains, and leads teammates who have customer-facing roles, such as Account Managers and Customer Service Representatives.
• Manages site-specific sales pipelines and opportunity tracking.
• Ensures Estimating and/or related functions understand the voice of the customer as part of Bid/No Bid reviews and subsequent quoting initiatives.
• Holds Estimating and/or related functions accountable for adhering to RFQ due dates and ALIGN approval policies.
• Leverages data to advocate for customer strategies and pricing to improve win rate and profitability.
• Supports customer visits and presentations.
• Leads resolution of customer concerns including contract performance and liaison with operations to ensure program execution.
• Partners with Business Development to drive growth through new opportunities and market expansion.

Skills

MS Office

Networking basics

Communication

Organization

Detail-oriented

Education

Bachelor's degree

Tools

Windows OS

Job description

ALIGN PRECISION is looking for a Sales & Business Development professional to manage all aspects of customer service and satisfaction for a dedicated ALIGN Business Unit. You will interact with engineering, quality, operations, and supply chain to ensure timely quoting and delivery, while supporting annual sales budgets and customer strategies.

The role emphasizes building strong customer partnerships, leading customer-facing teammates, and driving growth through new opportunities and market